Epicor ERP Pricing and License Cost

Senior Vice President with 51-200 employees
Licensing/Pricing varies by the nature of deployment and is competitive. Make sure you look at costs over at least a few years and negotiate accordingly. If you buy direct from Epicor, pay attention to quarter/yearend sales cycle closes as they tend to offer the best deals then. Epicor tends to offer the best deals with initial purchases. Things that can impact pricing that you need to pay close attention to -the number of users (and how much they will use the system) -the number of sites/legal entities -customizations (the kind that requires changing the code) -the countries you do business in (Epicor has varying degrees of support for different places) Setup/implementation costs are mostly impacted by how prepared the company is going into the project. If the firm does not have the right resources in place up front, costs tend to be high and are often quite a bit higher than estimates. The vast majority of companies tend to over-estimate their capabilities-some by gigantic margins. Self-installs tend to go poorly, but companies who have ERP team members who are very experienced with recent ERPs can do this effectively (this is probably not you). Epicor and its top partners usually do a good job estimating costs for getting the system live with the core modules. If you plan to purchase a lot of advanced functionality or third party functionality, the implementation will take longer and cost more. Pay very close attention to the methodology for implementation. Make sure if matches up with what you are seeking. As a customer, you are free to chose who you want to work with to install the software, but strongly consider either Epicor or an Epicor partner. There are some awesome independents as well, but vet them before you hire. Have Epicor or an Epicor partner install the software if you go with an onpremise solution Please note that it takes a team of consultants to set up an ERP these days. The software is too big for one person to provide expert advice across all functions. Epicor consultants do 1 thing - they train your team on how to use the software. They do not teach your people how to do their jobs. They do not tell your company how to run its business. This is not exclusive to Epicor and should not be taken as something to differentiate which software to acquire. There are rare exceptions, but in general, it is best to consider how the software will work for you out of the box before investing in customizations. If you think going in that you are going to need to invest in a lot of customizations, consider hiring a top vendor neutral firm to select your ERP software. View full review »
Azman Sapuan
Team Lead with 1-10 employees
User support could be improved as well, as the consultant charges are very high. View full review »
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