ExtraHop Performance Platform Reviews

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Sid Roy
Real User
Vice President - Operations & Client Support with 51-200 employees
Apr 09 2018

What is most valuable?

It has a straightforward deployment and implementation model, even for extremely dynamic and complex network environments. There's unbelievable capability around wired data analysis; analyzing unstructured data at a sizzling rate, rationalizing it and delivering it as consumable, structured data… more»

How has it helped my organization?

Must-have tool for advanced network/enterprise operation centers to fill in the performance gaps that host based and network performance management solutions leave. Provides the ability to execute systems and application management without being dependent on application language or APM agent… more»

What needs improvement?

Additional out-of-the-box solutions and use cases would be nice. This is less a product improvement as opposed to aligning this powerful solution to common and uncommon industry use cases in order to become more vertically aligned. The solution is so powerful, and because it analyzes wired data, the… more»

What other advice do I have?

Very powerful capabilities related to business parameter and analysis business level reporting if inclined to leveraged the ITOA for analytics
Bintang Parlindungan Siagian
Reseller
Operations Team Member at Putra Perdana International
Apr 02 2019

What is most valuable?

The most valuable feature is the way it handles data, from Layer 2 up to Layer 7. We can see everything that happens in the network. It's a great feature.

How has it helped my organization?

The biggest benefit is that our customers can assess what happens in their networks. For example, they can see why an application is slow.

What needs improvement?

There is room for improvement in the security part. They have a new solution, ExtraHop Reveal(x), and I think it needs improvement.

What's my experience with pricing, setup cost, and licensing?

The pricing is higher than other solutions, but with such good features, I think it's worth it. Licensing is based on the throughput and they provide several options.

If you previously used a different solution, which one did you use and why did you switch?

We think this solution is better than whatever current solution our customer has.

What other advice do I have?

This is a must-try product. Try it to see the benefits and features. It has many features that other solutions don't have. Our most important criteria when selecting vendor are the product itself -… more»
Find out what your peers are saying about ExtraHop Networks, Splunk, Moogsoft and others in IT Operations Analytics. Updated: October 2019.
372,906 professionals have used our research since 2012.
Real User
User
Apr 20 2019

What is most valuable?

There are many valuable features in this product, but probably the biggest is the customization capability it has.

How has it helped my organization?

We have been able to improve the mean time to resolution by several hours in some cases. We have also used it to make architectural decisions based on traffic patterns. It has been instrumental in finding problems that have been difficult to solve.

What needs improvement?

This solution would be improved if it had the ability to retain data longer. Also, there should be more training on the best way to use the product.

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User Assessments By Topic About ExtraHop Performance Platform

Find out what your peers are saying about ExtraHop Networks, Splunk, Moogsoft and others in IT Operations Analytics. Updated: October 2019.
372,906 professionals have used our research since 2012.

ExtraHop Performance Platform Questions

What is ExtraHop Performance Platform?

The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

ExtraHop Performance Platform customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System

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