ExtraHop Reviews

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Real User
Vice President - Operations & Client Support with 51-200 employees
Apr 09 2018

What is most valuable?

It has a straightforward deployment and implementation model, even for extremely dynamic and complex network environments. There's unbelievable capability around wired data analysis; analyzing unstructured data at a sizzling rate,... more»

How has it helped my organization?

Must-have tool for advanced network/enterprise operation centers to fill in the performance gaps that host based and network performance management solutions leave. Provides the ability to execute systems and application management without... more»

What needs improvement?

Additional out-of-the-box solutions and use cases would be nice. This is less a product improvement as opposed to aligning this powerful solution to common and uncommon industry use cases in order to become more vertically aligned. The... more»
Real User
Technical Manager at a tech services company with 201-500 employees
Jul 06 2017

What do you think of ExtraHop?

Valuable Features Wire data analytics Programmability of the platform You cannot hide from the wire. All truth lives in the packets, and ExtraHop gets them to talk! • Improvements to My Organization It has greatly reduced our MTTR and root cause. • Room for Improvement I would improve the Rule-Based Access Control (RBAC) by providing granular access control to the data. • Use of Solution We have been using the solution for four years. • Stability Issues We did not encounter any issues with stability. • Scalability Issues We did not encounter any issues with scalability. • Customer Service and Technical Support I would rate the technical support as very good. • Previous Solutions We did not use a previous solution. • Initial Setup The initial...


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What is ExtraHop?

The ExtraHop Application Performance Management Solution Delivers Unified Visibility Across the IT Environment w/ Proactive Alerts & Accelerated Troubleshooting

ExtraHop customers

Alaska Airlines, bet365, Concur, McKesson, Microsoft, Morgan Stanley, Practice Fusion, Seattle Children's Hospital, Steward Health Care System

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