IBM Watson Customer Experience Analytics Pricing and License Cost

Mouhanad Chebib
Techincal Pre-sales Specialist - Collaboration & Customer Engagement Solutions at GBM
The cost is based on the number of traffic and events and it is tiered pricing. The higher the volume, the lower the price becomes per event. The number of users is irrelevant, it's all about how much traffic is being captured and analyzed. It's not a solution that is usually used or deployed across many employees in the company, only those who need to access it, and the prices are based on the interactions. It expands relative to the traffic. View full review »