Jira is one of the most widely used tools in the market, and it has a vast amount of data already stored in it. Jira Align is crucial in orchestrating this data and providing valuable views and insights. However, it's essential for tools like Jira Align to offer configurable features. While complete customization might not always be feasible for enterprise-level tools, configurable features allow organizations to drive transformation accordingly.
Business and Functional Specialist at Danske IT and Support Services India Pvt Ltd
Jul 17, 2023
Jira Align has been quite a helpful tool for us because, without it, we would be juggling with all our story points or our backlog items, which would be difficult to manage.
Project Manager at a consultancy with 201-500 employees
Jun 23, 2021
The most valuable features are the ability to customize the entries and to update them quickly. Since the new version they released, we started utilizing the customization features to create specific codes and symbols for our teams that were not available before. For example, in team A each person had their own symbols and we had our own demarcation. When our project or task was completed, we had a code that we could enter online that let the main project managers know that it was time to remove it.
Program Support for Third Party External SPM Lead Business Execution Consultant/PMP PM at Wells Fargo
Mar 22, 2024
Other companies that are competitors of Jira and Confluence, they are able to create their active directories for the vendors that don't come in internally.
I've encountered limitations in using Jira Align for certain aspects, particularly in implementing OKRs. Jira Align's highest hierarchy is Epic, which may not always align perfectly for specific initiatives. Additionally, while Jira Align offers functionality for tracking OKRs and generating dashboards, I've found that it lacks in some areas. As a result, we've explored alternative solutions that better meet our needs in these areas. Its Kanban feature is also limited.
Business and Functional Specialist at Danske IT and Support Services India Pvt Ltd
Jul 17, 2023
Someone who is new to Jira or doesn't have many years of working experience in Jira Align gets easily lost because everything looks the same in the product.
Project Manager at a consultancy with 201-500 employees
Jun 23, 2021
One of the biggest issues I found in the new version was once we clicked on one of the tasks that were specifically for our group and went to look at the other portfolios in other areas we had to browse all the way back to the beginning. If you click the back button, it would not work, it stayed the same place. Additionally, if you click on page B, but then you wanted to go back to page A it would not go back to page A. You would have to browse back to the portfolio and then find your group again and open it.
This was the only issue that I had with it and I am not sure if it is a Jira issue or it was because of the way the site was laid out.
In my company, we found the solution to have many issues regarding its ability to handle claims and other processes since the solution is not available on a single window.
