Mule ESB Reviews

Mule ESB is the #2 ranked solution of our top ESB tools. It's rated 3.6 out of 5 stars, and is most commonly compared to webMethods Integration Server - Mule ESB vs webMethods Integration Server

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JustinJames
Real User
IT Consultant at a financial services firm with 5,001-10,000 employees
Jun 19 2019

What is most valuable?

The most valuable feature of Mule ESB is data transformation, i.e. our interacting with different systems and orchestrating for our business needs. For example, a customer has liabilities in loans and… more »

How has it helped my organization?

One of the important features of Mule ESB as an enterprise architect is that it should be scalable. It should be customizable for different kinds of clients. For client A, we need only two products… more »

What needs improvement?

Technically, there are mainly two API standards. One we call SOAP and the other one is the REST API. SOAP is nothing but fully external. It's very old, but huge complex enterprise companies are still… more »

Which solution did I use previously and why did I switch?

WebMethod is very expensive, but their support is awesome. I closely work with the operating technical support team. For retrieving the code from our bank, they are working with us very closely… more »

What other advice do I have?

My opinion is that Mule ESB depends on the business and the continuity of their enrollment. If you are a system that has not much left to repair, then your products and your APIs are assets within… more »

Which other solutions did I evaluate?

We evaluated Oracle, AG webMethods, and Red Hat OpenShift. The final one was MuleSoft. I'm very impressed with MuleSoft because of the pricing and license. You have to implement several components… more »
Misabh Ulhaq
Real User
Software Engineer at a manufacturing company with 10,001+ employees
May 31 2019

What is most valuable?

The most valuable feature is DataWeave. It allows for the transformation of data, for example to JSON or from JSON. It's very powerful. There are also many connectors available, which is nice.

What needs improvement?

We would like to have a built-in logging framework in which we can do auditing. In our case, we are working on-premise. We are not using the cloud solution, so we have MMC, which is not enough in a high transaction environment.

Which solution did I use previously and why did I switch?

We did not use another solution prior to this one. We started with the open source solution, version 3.1.0, and we implemented all of the services. We then paid for a licensed version.

What other advice do I have?

My advice to others who are implementing this solution is to first become acquainted with the forums. There are always reports coming out about the software, and new technologies. The next thing is that I would suggest always starting with… more »

Which other solutions did I evaluate?

Before moving to the licensed version of this solution, we had a meeting to discuss the IBM Oracle web method. After looking at everything, including our code and the capability that Oracle has, we decided to continue with Mule ESB because… more »
Learn what your peers think about Mule ESB. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
442,283 professionals have used our research since 2012.
Palavesam Subbiah
Consultant
Senior Consultant at a tech services company with 1-10 employees
Oct 21 2020

What is most valuable?

The features that I have found most valuable are that the product is updated regularly and Mule's framework. Overall the performance is good. For our current solution, I think what Mule provides out-of-box is a sufficient product.

What needs improvement?

As for what can be improved, in my experience the SMPT connectors need some improvement. It definitely takes some amount of integration knowledge but it is still pretty easy to learn. But I would request that the documentation be more informative. That would help the development community to understand the solution better, to deal with whatever challenges they face and ensure they'll be able to… more »

What other advice do I have?

I would definitely recommend Mule ESB for others to evaluate when they are choosing a product. On a scale of one to ten, I would definitely rate Mule ESB an eight. For it to be a higher rating they would need to improve the recording logs and encoding feature.
Real User
Director - Projects at a consultancy with 51-200 employees
Sep 06 2020

What is most valuable?

The most valuable feature for Mule is the number of connectors that are available. There are a lot of connectors to different systems so if you want to connect to SAP or Salesforce, there are readily available connectors that are of great help. It saves a lot of time using this system. The level of… more »

What needs improvement?

MuleSoft is not so strong in method-based integration, so they're not so functional in that regard. It seems that it has not been their priority.

Which solution did I use previously and why did I switch?

Some of my team members have worked on other ESB solutions in the past, but in this organization, we have not dealt with one other than MuleSoft. One of the products that we are familiar with is a solution by IBM. This competing product is strong in terms of method-based integration.

What other advice do I have?

I would rate this solution an eight out of ten.
Consultant
Consultant, Architecture and Standards at a tech services company with 51-200 employees
Aug 30 2020

What is most valuable?

The transformation and the data format are the features that I like the most.

What needs improvement?

There are several areas that need improvement. It's not easy to troubleshoot and we still can't make it work. It starts then stops. We are still trying to make it work using other tools that we have in-house, such as Kubernetes. So far, we have not found the proper way to connect them. Stability is… more »

What's my experience with pricing, setup cost, and licensing?

The licensing is yearly, and there are additional fees for services. For example, having the help of the architect was a separate fee.

What other advice do I have?

It's definitely allowed us to develop everything but we are stuck in testing. It works then it stops working, and now we are trying to figure out why. It's not related to the software but related to the teams that work with it. It's a new technology for us. I am still trying to discover the… more »
Safouen Chibani
Real User
Developer JAVA/JEE, Mule ESB at a tech vendor with 11-50 employees
Sep 26 2019

What is most valuable?

The most valuable feature is the Salesforce integration. The drag and drop feature makes it very easy for transformation, and to use the Anypoint platform. It is very easy to manage the flow using Anypoint.

What needs improvement?

I would like to see the transformation component improved such that they can support the integration of more datatypes. For example, in version 3.7 they do not support the Excel format, and some companies using that version cannot do… more »

What's my experience with pricing, setup cost, and licensing?

The various features and components for this solution are no longer free.

Which solution did I use previously and why did I switch?

We started with Mule ESB.

What other advice do I have?

I will soon be migrating to version 4 of Mule ESB, although we are also interested in the WSO2 solution because it seems to be very complete. Using Mule ESB does not require somebody to be a Java developer, although there are some Java… more »
Ravi Gunda
Real User
Senior Architect at a tech services company with 10,001+ employees
Jan 26 2020

What is most valuable?

The connectivity the solution provides is excellent. There are often too many systems that we have to integrate and this helps with that. The platform itself is very good.

What needs improvement?

I'm not sure of any areas Mule ESB needs to improve. The price of the solution is a little bit high. It would be helpful if different sized businesses had access to different plans. The solution isn't as stable as we'd like it to be. There… more »

What's my experience with pricing, setup cost, and licensing?

I'm unsure of the licensing costs. I believe the total price is less than IBM, but it's still rather expensive.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution. We've only been working with MuleSoft.

What other advice do I have?

We're partners of MuleSoft. We provide the solution's service to our clients. The solution would be useful for large organizations. If there are more than three or four systems, and if there is an expansion, it would work best. Small or… more »
Amit Behere
Real User
Software Engineer at a tech services company with 51-200 employees
Aug 23 2020

What is most valuable?

The best feature for me was the easy connectivity and easy integration. In comparison, if you go through code license for APN, it will require more configuration or more code but if you're going to Anypoint Studio and using Mule ESB, you just drag and drop the connectors, configure the credentials and complete your process as per your requirements. The product helps me a lot to integrate quickly.

What needs improvement?

I think there are some connectors that are not available that should be included. Supports like Salesforce Connector that are available in APN could be included. It's possible that this requires more configuration in our system. I've also found that running Mule Anypoint Studio ESB can slow things down. They have good documentation but it's better to have a video explanation for some of the demos, something basic that runs for 10 minutes or so. If you have that and combine it with the documentation, it would simplify the learning process.
See 3 More Mule ESB Reviews

What is Mule ESB?

For companies looking to modernize and unlock the value of existing on-premises systems and applications, an enterprise service bus (ESB) architecture serves as a critical foundation layer for SOA. When deployed as an ESB, the Mule runtime engine of Anypoint Platform combines the power of data and application integration across legacy systems and SaaS applications, with a seamless path to the other capabilities of Anypoint Platform and the full power of API-led connectivity.
Mule ESB customers
Ube, PacificComp, University of Witwatersrand, Justice Systems, Camelot
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