Okta Workforce Identity Archived Reviews (More than two years old)

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Marc Johannes
Real User
Service Desk Administrator at a tech services company with 1,001-5,000 employees
Jun 04 2018

What is most valuable?

We can have all our applications in one central base where you can log into it and access it without having to enter your password for each application. This is because it saves your credentials and updates them accordingly.

How has it helped my organization?

It made things a lot easier, especially with passwords. You have one password that you have to remember, not a thousand for each application that you use for work.

What needs improvement?

On the admin side, we can create our own passwords instead of generating one, which is usually difficult to explain to a user. Otherwise, the application is pretty awesome.
Jaskeerat Singh
Consultant
Consultant at a tech services company with 201-500 employees
Jun 04 2018

What do you think of Okta Workforce Identity?

What is our primary use case?

We used this solution for provisioning more than one and a half LAC users and integrating more than 300 applications. SSO and MFA has been implemented on almost all applications. MFA options used: RSA token, Okta Verify, etc.

How has it helped my organization?

Integrating more than 300 applications is quite tough. With the help of Okta and its outstanding user friendly UI, things went fairly easily.

What is most valuable?

The ease of JIT provisioning. Wide range of MFA options. I prefer "Okta Verify" out of them all. Last, but not least, the ease of writing rules.

What needs improvement?

RESTful Web Service calls and their response seem a bit slow.

For how long have I used the solution?

Less than one year.
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Hazwan Ariffin
Real User
Application Support Engineer at a tech vendor with 201-500 employees
May 31 2018

What is most valuable?

Other than Okta being an easy and awesome integration tool, one of the best features it has is the provisioning and deprovisioning, which makes management way easier. You don't need to be too technical to understand how it works. They also have a good knowledge base that helps end-user to… more»

How has it helped my organization?

All our logins work seamlessly without having to log in multiple times. With multiple applications, you tend to forget your credentials for some of the applications. Some applications have different password policies. With Okta, all of these is centralized. You only need one password, one setup, one… more»

What needs improvement?

Maybe the interface could use some work but, for the most part, the tool is pretty cool.

What other advice do I have?

I rate Okta 10 out of 10 for being an awesome IdP. The API alone is amazing, not to mention the features and integration they have. Compare to other IdPs, Okta uses a dashboard that displays all the associated/linked services, which is really helpful when you have multiple services. It's really an… more»
Real User
Sr. Systems Engineer at a healthcare company with 5,001-10,000 employees
May 31 2018

What is most valuable?

The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process. We put the process in to save time and increase accuracy in the user-provisioning process. Most everything is driven from our HR system thereby limiting manual input… more»

How has it helped my organization?

Our organization has a fairly high turnover rate so having an automated process for provisioning and de-provisioning of accounts saves a lot of time from an administration perspective.

What needs improvement?

We still had to write several internal programs/scripts to complete the user-provisioning process. Okta does not have the ability to provision mailbox accounts for on-premise Exchange or in a hybrid O365 environment. The Group Push function from Okta to AD did not work reliably in our environment.

What other advice do I have?

In terms of rating Okta, it is always hard for me to say, as I have not used any other product to perform the functions we use Okta for, so I really don’t have a comparison. There are some things that Okta does very well – SSO being one of those so for that part I would rate it as a nine or 10 out… more»
Real User
Information Security Design Engineer at a manufacturing company with 10,001+ employees
May 31 2018

What do you think of Okta Workforce Identity?

What is our primary use case?

SSO integration with an on-premise Active Directory environment Universal Directory synchronization and leverage UD to integrate with other cloud federated applications O365 SSO integration

How has it helped my organization?

O365 integration, moving away from straight LDAP integrations for applications that reside in the cloud to true SAML functionality. Provides better security posture by using SAML and MFA.

What is most valuable?

UD SSO functionality MFA and Adaptive MFA functionality Ability to link multiple Directory databases with UD

What needs improvement?

UD attribute mapping, Okta group rules, and dynamic usage could use improvement. More in-depth functionality and features to integrate with RADIUS solutions.

For how long have I used

Vendor
Systems Engineer II at a energy/utilities company with 1,001-5,000 employees
Jan 29 2017

What is most valuable?

* User provisioning * User deprovisioning * App assignment * SAML integrations

How has it helped my organization?

We are able to deploy solutions rapidly and also have a better idea on licensing as we can easily see who has access, who has been accessing and also who is not using an app.

What needs improvement?

I would like to see further integrations with applications and services such as Office 365.

What's my experience with pricing, setup cost, and licensing?

It's worth the investment. Make sure you fully utilize Okta, even if it takes professional services.

Which solution did I use previously and why did I switch?

I have had experience with Ping and ADFS but not at the places I have worked; only with customers.

Which other solutions did I evaluate?

Before choosing this product, we evaluated Ping and ADFS.
Vendor
Technology Manager at a pharma/biotech company with 51-200 employees
Jan 29 2017

What is most valuable?

* SSO * Lifecycle management (provisioning / deprovisioning) * Mobility management

How has it helped my organization?

We've integrated our HRIS system with our Active Directory/Office 365 using Okta. We're able to shift away from Active Directory as a master and allows us to be more mobile with our remote employees. Account creation and disabling people on… more»

What needs improvement?

* A couple of improvements with the lifecycle management that will help companies that don't have an HRIS system to help manage contractors and contingent workers would be to add ways to disable their accounts once a certain time point is… more»

Which solution did I use previously and why did I switch?

We did not previously use a different solution. Okta was the industry leader.

What other advice do I have?

The Okta application network is a huge component of the company that will grow with the industry. If customers are asking for things, then Okta will consider adding it.

What is Okta Workforce Identity?

Okta is an enterprise grade identity management service, built from the ground up in the cloud and delivered with an unwavering focus on customer success. With Okta, IT can manage access across any application, person or device. Whether the people are employees, partners or customers or the applications are in the cloud, on-premises or on a mobile device, Okta helps IT become more secure, make people more productive, and maintain compliance. Okta is an on-demand identity and access management service for web based applications, both in the cloud and behind the firewall.

Okta Workforce Identity customers

Box, Groupon, National Geographic, Western Union, DocuSign

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