OpenText Data Protector Stability

MP
Individual Contributor at Unemployed customer

Micro Focus Data Protector is a stable solution.

This product is extremely good. When compared to other storage or backup tools on the market, it is extremely competitive. Most of them are preferable because they are user-friendly, have multi-vendor support, and also support cloud platforms. And we're going through the cloud as well as local storage. We have many specific visibilities, but we couldn't get the chance to explore everything in detail.

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Jeroen Vranckaerts - PeerSpot reviewer
System Engineer - Server & Storage, DBA at Audi Brussels

I haven't experienced any crashes while using the solution. The tool is stable, but it's a pain to configure. Stability-wise, I rate the solution a ten out of ten.

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NN
Assistant Manager - Data Center at Bank of Zambia

It is quite stable and I would rate it a nine out of 10.

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Buyer's Guide
OpenText Data Protector
April 2024
Learn what your peers think about OpenText Data Protector. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,065 professionals have used our research since 2012.
Marc Schreurs - PeerSpot reviewer
Founder & Owner at SAN Gateway

Data Protector isn't stable.

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JA
Senior Systems Engineer at a real estate/law firm with 1,001-5,000 employees

We had no stability issues since version 9.05 came out. There were some issues with versions 9.0 to 9.02 that caused a month’s long engagement with HPE support to get a patch to fix it.

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A. AhadAlam - PeerSpot reviewer
Head Of Systems Group at NCCPL

The tool is stable. I rate the stability an eight out of ten.

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AH
Project Manager and Technical Consultant at a computer software company with 201-500 employees

It is a stable solution. Stability-wise, I rate the solution a nine out of ten.

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it_user567993 - PeerSpot reviewer
IT & BUSINESS SYSTEMS MANAGER at Meggitt

To be honest, I don't think Backup Exec comes anywhere close to this tool in terms of stability. When you match it, and you use Backup Exec and Veeam together, you can get kind of close to this tool. However, you still don't get the granularity of the data. This solution is awesome. It is leaps ahead of Backup Exec, leaps ahead.

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Takashi Asano - PeerSpot reviewer
Sales Engineer at Palo Alto Networks

Micro Focus Data Protector, in terms of stability, is not so bad.

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SJ
Enterprise Engineer at Computech Limited

It is not a stable product because I found that it's only dedicated to HP products. 

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Sarvesh Rane - PeerSpot reviewer
Technical Support Engineer at Unified Data-Tech Solutions Pvt Ltd

The stability is poor, especially the application which we run on Windows. It is not that stable, so we do some issues with the application. 

I would rate the stability a four out of ten. 

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BL
System Engineer at Tarch

Data Protector is stable.

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Mangesh Masaye - PeerSpot reviewer
Manager at UPL

It is a stable solution, we have not experienced any bugs over the past fifteen or so years.

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Andrea Trespidi - PeerSpot reviewer
Storage & Backup Engineer at a tech vendor with 10,001+ employees

The solution, especially if it's implemented in the Linux platform, is very stable.

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AM
Storage / Backup Administrator at Saudi Basic Industries Corporation

We're relying on this backup for our very critical core application. It's really good all the time for backup and restore operations. We never faced any issue. You can say it is a very smooth and stable experience.

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GK
Head of IT-Infrastructure at a construction company with 11-50 employees

Data Protector is highly stable.

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JW
Virtualization Systems Administrator at a university with 10,001+ employees

Since we started using v5, stability has improved quite a bit.

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AK
Assistant General Manager at a computer software company with 5,001-10,000 employees

I rate the solution's stability as a four. We face challenges with it, and the support team has not been able to fix them.

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NH
Director at Random Group Ltd

Data Protector is stable.

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Adil Mughanlinskiy - PeerSpot reviewer
Lead Backup Administrator at DreamArt Creative Agency

The stability depends on the environment because there can be some special cases where Micro Focus Data Protector is not stable at all.

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EZ
Head of Virtualization and IT Services Area at a comms service provider with 1,001-5,000 employees

The stability of the solution is quite good. There aren't bugs or glitches. It doesn't crash or freeze at all. It's reliable.

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SB
Project Team Lead at Microlink.in

It is both stable and easy to maintain.

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RagidKader - PeerSpot reviewer
Lead Solutions Architect at New York University

It is a traditional backup model. If you talk about file server and the official Windows database, it's a stable product.

But in the VM, nobody is looking for backup for the sake of backup, you are looking at backup for the sake of recovery. It's not frequent, but it happens, so any backup solution should not be focused just on what to backup but focused on how fast they can recover the data. That is the idea of Rubrik. The other competitors don't focus on backup, they focus on recovery. They talk about the instant recovery in backup, the RPO and RTO. When you talk about relation, the focus is towards stability and client complaints. And they still don't have their own dedicated hardware for the backup.

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it_user456630 - PeerSpot reviewer
Director Enterprise Solutions at Applied Computer Soultions

We didn't have too many problems. It was fairly stable.

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it_user330159 - PeerSpot reviewer
System Administrator at a healthcare company with 1,001-5,000 employees

We did experience a major issue when we first deployed Data Protector 8.10, but HP support were able to help.

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XT
Backup Administrator Individual Contributor at a financial services firm with 10,001+ employees

It's a stable solution, but every upgrade is such a headache. For example, we currently have to upgrade to a new version, but somehow the connection to storage isn't happening because there are issues with the library.

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it_user435672 - PeerSpot reviewer
IT Infrastructure Analyst at a manufacturing company with 10,001+ employees

We encountered some stability issues. Before 2014, the system run over HPE-UX platform when some software issues were recurrent. After it moved to the x86 platform, these were reduced a lot (almost to zero).

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it_user503607 - PeerSpot reviewer
Data Center Manager at a healthcare company with 51-200 employees

There have been some stability issues. As with any product remaining on the cutting edge of security and protection trends, utilizing the newest features comes with its share of caution by the user.

HPE Data Protector product support is always on the lookout for customer issues and provides patches and hot fixes immediately if presented with an undiscovered flaw.

It does have some issues better left behind. I am specifically thinking of Data Protector, Version 8, which went ‘off the rails’ fairly quickly and is best avoided.

Upgrading from Version 7 directly to version 9 is supported and strongly recommended.

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it_user568137 - PeerSpot reviewer
Distribution Engineering Specialist at Saudi Electricity Company

The tool and its functionalities are stable. You can find more features with other products, but they will be adding more features in the new version.

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OmobolajiOlaloku - PeerSpot reviewer
Senior Enterprise System Engineer at a financial services firm with 5,001-10,000 employees

I would give the stability a rating of seven out of ten. There are still some improvements to be made in terms of ensuring stability in the product.

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it_user354912 - PeerSpot reviewer
Assistant Consultant at Tata Consultancy Services

We've had no issues with its stability.

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it_user568086 - PeerSpot reviewer
Data Security Manager at Aspen Insurance Group

If I base my evaluation on the conversation I had recently with my SME for backups, the software is not very stable. Maybe that's because it is integrated with the hardware layer. I would say that it runs, but there are always a lot of errors. The software's stable, but the actual components are not stable for doing what we want.

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it_user418371 - PeerSpot reviewer
Systems Administrator Staff / E4J with 1,001-5,000 employees

There have been no issues with the stability.

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it_user330153 - PeerSpot reviewer
Technical System Analyst at a government with 5,001-10,000 employees

No problems after I upgraded to v7. On version 6.10, it would not bar-scan a pool correctly. After upgrading, I no longer had the issue.

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OZ
Infrastructure Section Head at Citystars Properties

The solution is very stable but we had some problems with our VTL although, this is a hardware problem.

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it_user334902 - PeerSpot reviewer
SAP Basis & Systems Administrator at a retailer with 1,001-5,000 employees

Mainly, I can’t say that I have encountered major stability issues. At some point in time, patches fixed some minor issues.

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it_user567783 - PeerSpot reviewer
Systems Consultant at a computer software company with 501-1,000 employees

It's very stable. It wasn't in its earlier guises. But now it is.

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Andrea Trespidi - PeerSpot reviewer
Storage & Backup Engineer at a tech vendor with 10,001+ employees

Stability depends on the platform. It's quite stable on a Linux platform but I've had bad experience in the past with Windows. I don't know if there is more stability with the new releases, but we abandoned the Windows platform for the core services of Data Protector. We're using Linux.

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AS
Head, IT Network, Security & Data Center at ARABSAT

It is stable to a point, but it has room for improvement. I would not call it a very stable solution.

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it_user381594 - PeerSpot reviewer
IT Manager at a healthcare company with 1,001-5,000 employees

No, we haven't had any stability issues over the years.

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it_user567924 - PeerSpot reviewer
IT Manager with 1,001-5,000 employees

It has really improved over time. In the beginning, it was not a real enterprise solution but it has evolved into an enterprise solution.

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it_user567897 - PeerSpot reviewer
Senior Manager at Rolls Royce

I think it's working better and better. There was an improvement in the new version this past year. I think that it's very stable now. Under normal circumstances, we don't have any downtime.

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JM
Founder at a comms service provider with 11-50 employees

The stability is great. For the most part, there are no bugs or glitches. It doesn't crash or freeze. It's reliable. However, when it comes to new versions, there are certain issues that crop up. They may be due to new developments.

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it_user548295 - PeerSpot reviewer
Senior Systems Engineer at a tech services company with 1,001-5,000 employees

It's stable, but there are times when you need to open a ticket with vendor support. It is stable but when you are using any system, you need to open tickets from time to time.

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it_user567564 - PeerSpot reviewer
Infrastructure Manager at a mining and metals company with 1,001-5,000 employees

It is extremely stable.

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it_user415407 - PeerSpot reviewer
Corporate IT Manager at a media company with 1,001-5,000 employees

The database is vastly improved and it's much more stable. Rarely does it get corrupted like in the older versions.

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it_user405447 - PeerSpot reviewer
Systems Consultant at NIIT Technologies Limited

There have been no issues with the stability.

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it_user384222 - PeerSpot reviewer
Technical Consultant with 51-200 employees

Since we implemented the new PostgreSQL database, Data Protector's stability has greatly improved.

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it_user381021 - PeerSpot reviewer
Manager, Technology Infrastructure at a financial services firm with 501-1,000 employees

The product has struggled with some of its more complicated integrations (SQL Server and VMware) from time to time.

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it_user567678 - PeerSpot reviewer
Recruitment Manager at Bank of Georgia

It is stable. It is always up.

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it_user568185 - PeerSpot reviewer
Data Center Specialist at Atea Sverige AB

The stability is excellent, actually. It more or less depends on how often they release new versions, but the stability is extremely good.

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it_user568194 - PeerSpot reviewer
Head of Systems and Data Services at a financial services firm with 1,001-5,000 employees

The product is stable. We have had some issues here and there, but we have good people in support who can help us.

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it_user567825 - PeerSpot reviewer
Infrastructure Specialist at a insurance company with 1,001-5,000 employees

The problem with HPE Data Protector is when it goes wrong, it's very hard to fathom why it went wrong.

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it_user414069 - PeerSpot reviewer
Senior Consultant at a tech services company with 5,001-10,000 employees

See the above Areas for Improvement.

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it_user384924 - PeerSpot reviewer
IT Adminstrator at a insurance company with 501-1,000 employees

We have become frequent customers of the Data Protector technical support team because Data Protector does fairly regularly break. And it does so, generally, without any involvement on our part. The software is not as stable and reliable as it should be.

Invariably, the response from technical support to that is to install the latest set of patches for Data Protector. It's very frequently patched. Upgrading to the next patch release is quite a big task because you also have to upgrade all of the components running on all of the backup targets at the same time.

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it_user342660 - PeerSpot reviewer
Senior Systems Specialist at a financial services firm with 501-1,000 employees

No issues encountered.

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PR
Operations Manager at a wholesaler/distributor with 1-10 employees

In my experience, I found the solution to be stable.

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it_user611967 - PeerSpot reviewer
Project Manager at a tech services company with 51-200 employees

The server is stable. The issues are regarding what was saved. Sometimes you have to read the tape to get what was saved.

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Yilak Yigezu - PeerSpot reviewer
CTO at united system integrators

Micro Focus Data Protector is highly stable.

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it_user380181 - PeerSpot reviewer
Backup & Recovery specialist at a manufacturing company with 501-1,000 employees

The integration with MaxDB and MS SQL gave us problems as it is never working the way we expect. As they are certified, we expected it to work flawlessly, but it didn't.

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it_user387966 - PeerSpot reviewer
Researcher at a university with 501-1,000 employees

Data Protector is absolutely stable for us. We have no issues with instability.

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ZC
Project Engineer at Tunelec

Stability isn't perfect. You have issues from time to time. 

I'm working on multiple cases, so I'm able to see what is not working with the software. Micro Focus, however, continues to refine the product, which is one of the strengths of the solution. They have new versions every month to fix problems. We advise clients from time to time to upgrade to improve stability. 

With new installations, incidents can occur sometimes. If you have an incident that affects the backup server, it can impact the software and create a bug. There are people from Micro Focus - high-level people - that can help and take control of the solution remotely to troubleshoot issues.

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it_user381045 - PeerSpot reviewer
IT Adminstrator at a tech services company with 501-1,000 employees

The StoreOnce software has a few problems with housekeeping jobs, requiring us to contact support.

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it_user10158 - PeerSpot reviewer
IT Technical coordinator at a engineering company with 201-500 employees

No. Recently I accidentally destroyed my backup server and the HP technicians restored my backup server in the entirety in a few hours using Data Protector's own backup. We often use Data Protector for disaster recovery tests, and the results were always successful.

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HH
IT Project Manager at a media company with 1,001-5,000 employees

This solution is quite stable because we have only three users. I am not sure if we will increase our usage soon.

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TP
Technical Manager at ONE Corp.

Micro Focus Data Protector is stable. I have one customer using it. The data center utilizes it. 

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it_user385245 - PeerSpot reviewer
IT Adminstrator at a manufacturing company with 1,001-5,000 employees

It's been pretty stable. I haven't had any instances of crashes.

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AA
Engineer at a computer software company with 501-1,000 employees

Its performance and stability are okay.

In terms of maintenance, we only need to do updates when we receive information. Not more than.

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it_user437310 - PeerSpot reviewer
System Engineer with 501-1,000 employees

There isn't much instability as the product has been stable with the exception of a few bugs during upgrades.

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it_user381510 - PeerSpot reviewer
IT SysAdmin at a manufacturing company with 1,001-5,000 employees

Yes, we've had issues with stability. Specifically, the database that uses this version of of Data Protector is unstable.

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it_user339234 - PeerSpot reviewer
System Engineer at a government with 501-1,000 employees

No issues encountered.

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it_user568026 - PeerSpot reviewer
Director and Information Technology Responsible at Liebherr

The stability is very good.

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it_user366666 - PeerSpot reviewer
Operation Team Manager at a consumer goods company with 1,001-5,000 employees

It's quite stable.

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it_user339216 - PeerSpot reviewer
Administrador dedicado at a comms service provider with 5,001-10,000 employees

In v7, some W2012 clients fail occasionally.

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AW
Senior IT Manager with 501-1,000 employees

We haven't had any issues with respect to stability.

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it_user330393 - PeerSpot reviewer
Director at a tech services company with 51-200 employees

The deduplication stores on Windows are a bit flakey.

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it_user389994 - PeerSpot reviewer
Storage Administrator with 1,001-5,000 employees

We can have everything up at night so that the database admins can kick off backup jobs automatically, whereas previously the jobs were stuck in the process. The database is backed up every 15 minutes and there are roughly 1,600 backup jobs per day that go through the system. It's quite reliable, more so than other solutions we've used.

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it_user321693 - PeerSpot reviewer
Infrastructure Coordinator at a tech services company with 501-1,000 employees

No issues encountered.

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it_user453399 - PeerSpot reviewer
IT Consultant at a aerospace/defense firm with 501-1,000 employees

In the current version, it is very stable. We are currently a couple of versions behind. At this stage, it's very stable.

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it_user568134 - PeerSpot reviewer
Infrastructure Manager at a insurance company with 1,001-5,000 employees

It is very stable; no problem with that.

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it_user402048 - PeerSpot reviewer
Systems support and operations manager at a retailer with 1,001-5,000 employees

Sometimes a few of Data Protector's services do not start automatically even if they are set to do so.

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it_user324942 - PeerSpot reviewer
Network admin/security at a government with 1,001-5,000 employees

It’s as scalable as my pocket is – limited to my budget.

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it_user321039 - PeerSpot reviewer
Infrastructure Supervisor at a retailer with 1,001-5,000 employees

No issues encountered.

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it_user487941 - PeerSpot reviewer
Diretor Tecnico

Delay when using a big Internal database.

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it_user320259 - PeerSpot reviewer
CTO Infrastructure, Tehcnical Support, & Operations at a healthcare company with 1,001-5,000 employees

No issues encountered.

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it_user335142 - PeerSpot reviewer
IT Tekniker at a tech services company with 51-200 employees

The Data Protector software service shuts down randomly sometimes.

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it_user334893 - PeerSpot reviewer
IT Systems Administrator at a tech vendor with 10,001+ employees

Data Protector is pretty stable, but when it does fail, we can quickly reset the internal database.

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it_user620592 - PeerSpot reviewer
Technical Consultant at a tech services company with 1,001-5,000 employees

We have not had stability issues.

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it_user325044 - PeerSpot reviewer
Head of IT at a engineering company

No issues encountered.

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it_user320148 - PeerSpot reviewer
Backup Engineer at a manufacturing company with 10,001+ employees

There ave been some issues.

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Rami.chiha - PeerSpot reviewer
Principal Systems & Storage Engineer at a tech company with 51-200 employees

-a lot of Internal Data Base corruptions (sometimes it becomes serious)

The user have to Backup the IDB daily and do the daily maintenance

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it_user334896 - PeerSpot reviewer
Senior Systems Administrator at a comms service provider with 51-200 employees

No issues encountered.

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Buyer's Guide
OpenText Data Protector
April 2024
Learn what your peers think about OpenText Data Protector. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,065 professionals have used our research since 2012.