SAP Crystal Reports Reviews

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Consultant
Senior Manager at a tech company with 501-1,000 employees
Oct 19 2016

What is most valuable?

The fact that I can write my own SQL command to pull data for a report. You can just select tables and join them together and get a report, but there are times when you need to do something more complex than just a simple query. I have used... more»

How has it helped my organization?

Not my specific organization, as I am a consultant. However, for many of my clients this is the de-facto reporting tool for operational data. Especially because it can either be integrated into an application using either the .NET or Java... more»

What needs improvement?

There are very few options for formatting reports that are exported to Excel or PDF formats. The “Report Definition” export doesn’t contain all of the information about a report. The only way to get all of the configuration of a report is to... more»
Real User
Senior Application Analyst at a healthcare company with 1,001-5,000 employees
Oct 23 2016

What is most valuable?

The ability to connect to most databases, be it Lawson, PeopleSoft, Excel or Access and that is only to name a few. The customization for clients is the absolute favorite feature, not to mention that I can do more formulas and bring in more... more»

How has it helped my organization?

With the reports I have created, mostly financial, it gives the business owners an easy way to see how their money is being spent, where it's going to and to see if they are remaining on budget and if not to adjust how they spend throughout... more»

What needs improvement?

I think the product is great and has so much now but I have noticed that it is not Excel 10 compatible and when the reports are extracted to XLS it defaults to MS Office version 95-97 which has dropped rows of data from sheet to sheet. I... more»
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Real User
Founder & CEO at a tech services company with 51-200 employees
Feb 26 2017

What is most valuable?

I appreciate the ability to connect to just about any structured data source. This makes it very flexible. We can use it in any Windows-based technical environment, but now we specialize with reports for just one data source, QuickBooks via... more»

How has it helped my organization?

We use it as a tool to build custom designed reports that our customers can run at a single click against their own data. It's the foundation of our company's existence.

What needs improvement?

We would like to see a Crystal Reports desktop version with built-in functionality to edit a single reference that exists in multiple formulas. This would be a big time saver. We would also like to select multiple detail area fields and... more»
Real User
IT Senior Programmer Analyst at a transportation company with 1,001-5,000 employees
Mar 31 2017

What is most valuable?

It’s ability to connect to multiple data sources, use SQL or individual tables, views or stored procedures, data formatting options, ability to handle and display various date formats and the ability to use VB or Crystal Syntax (or both)... more»

How has it helped my organization?

We were able to develop several On-Time Performance reports to assist with correcting scheduling errors and/or location errors for our buses. This has allowed us to get a much more accurate picture of where we are and how to get where we want... more»

What needs improvement?

Charts and Graphs are the only reason I don’t give the product a 10/10. Microsoft Excel is far better and Tableau is even better than that. So much so that my company now wants us to start using Tableau as a replacement for Crystal Reports,... more»
Real User
Programmer / Reports Designer at a printing company with 1,001-5,000 employees
Oct 19 2016

What is most valuable?

The ability to connect to IDAPI files. I have to use Paradox (Borland) as my database and this version of Crystal Reports is the latest one that still works with IDAPI files. I also rely heavily on the ability to run the reports in the viewer.

How has it helped my organization?

The reports can be viewed within our custom software product using the CR Viewer and can additionally be exported to various formats, such as Excel, for further processing. This gives the users the ability to do additional data processing in... more»

What needs improvement?

I would like to be able to summarize formulas.
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Turn information from almost any data source into a sophisticated, interactive report with SAP Crystal Reports. This powerful, user-friendly application for small businesses and departments can help you deliver key insights to the right decision maker, at the right time, in the right format. 

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SAP Crystal Reports customers

City of Buenos Aires, ASR Group, Citrix, EarlySense, Usha International Limited, Automotive Resources International (ARI), Wªrth Group, LivePerson, Coelba (Grupo Neoenergia), RZD Russian Railways, National Basketball Association - NBA, TALLY WEiJL, El Machetazo, Young Heroes, Mozzart, Mitsui Knowledge Industry (MKI) , Surgutneftegas Open Joint Stock Company, The VELUX Group, AOK Bundesverband, AL-KO KOBER GROUP

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