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Trend Micro Endpoint Encryption Competitors and Alternatives

Get our free report covering Microsoft, Carbon Black, Sophos, and other competitors of Trend Micro Endpoint Encryption. Updated: September 2021.
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Read reviews of Trend Micro Endpoint Encryption competitors and alternatives

Jos-Katengwa
Information Technology Specialist at Calculus system
Real User
Top 10
A cost-effective solution to protect data from physical theft, but the encryption process is slow

Pros and Cons

  • "The most valuable feature is the TPM (Trusted Platform Module), which makes the PC security stronger because somebody who is not from the team cannot access the PC without the decryption PIN."
  • "If the encryption was faster then it would make the experience more pleasant."

What is our primary use case?

I am a solution provider in Congo and I propose products such as Microsoft BitLocker to my customers.

My clients use this solution to protect their data in cases where computers are stolen. In this region, theft of computers from companies is quite common and the data that is stored needs to be protected.

What is most valuable?

The most valuable feature is the TPM (Trusted Platform Module), which makes the PC security stronger because somebody who is not from the team cannot access the PC without the decryption PIN. If the hard drive is removed from the computer then the data is still encrypted, and even a USB key can be protected by using this solution. This makes my customers very happy.

This solution is not cost-effective and it is easy to implement.

It is very easy to deploy BitLocker on machines that are running Microsoft Windows Server 2012 because it can be done automatically.

What needs improvement?

It takes a very long time to encrypt a disk, so I think that speed is something that can be improved. It can take more than two hours to encrypt a disk with one terabyte of data. When my clients are working, they don't really like having to look at a progress bar to tell them that the disk is in the process of being encrypted. If the encryption was faster then it would make the experience more pleasant.

I would like to be able to secure the hard drives of virtual machines.

Securing data transfer such as email and the more general internet connection would be very good.

They should improve the hybrid-cloud security and protect the network instead of just securing the computers.

For how long have I used the solution?

I have been working with Microsoft BitLocker for less than a year.

What do I think about the stability of the solution?

I have not heard any feedback from my clients with respect to stability.

What do I think about the scalability of the solution?

This solution scales easily. The server is centralized and every computer that joins the domain is automatically inserted. Each one is automatically configured and synchronized.

My customers are generally small companies with less than one thousand employees, so it would not be very easy to test scalability beyond that.

How are customer service and technical support?

I have not been in contact with technical support. Rather, I use the forum to get information. They have great documentation, as well.

Which solution did I use previously and why did I switch?

My client was not using another solution prior to this one. I proposed three different products, but they chose BitLocker because it is free. IT is not well understood by the clients in my country, so we need to offer services and they have to be at a low cost. They most often prefer to use solutions that are free, or included with Microsoft Windows.

How was the initial setup?

It is very easy to set up and deploy Microsoft BitLocker.

You have to set up the central server, and the configuration may take a day or two. After this, all of you have to do is go to every employee and then launch it, after they choose a personal PIN.

I had some technical issues with one of my deployments, but everything was working properly by the end of the first day. My issues arose because not all of the PCs had an updated version of Windows 10, so it took me some time to work out how to do the upgrades properly. It is important because TPM 2.0 is not supported in Legacy. 

That was the very odd part of the solution, and what we needed to do was to make sure that all of the PCs had the same type of Windows license. Once this was done properly, most of the PCs could be encrypted at the same time. It still required going to every PC though, because each needs to be given a PIN and configured. This was a disruption to some of the employees and it would be better if IT had total control, being able to do this from a central server and then simply notifying each user of their PIN. If there were one thousand employees then this would take a really long time.

What about the implementation team?

We perform the deployment of Microsoft BitLocker for our customers. Because each PC has to be checked after the server is running, it is easier to have more than one person to do this. I normally take one or two of my colleagues to assist me with this.

What's my experience with pricing, setup cost, and licensing?

This solution is included with Microsoft Server and my clients did not have to pay for anything extra.

Which other solutions did I evaluate?

I am somewhat familiar with other solutions such as those by McAfee, Digital Guardian, and Trend Micro Endpoint Encryption. However, I do not know these products as well as Microsoft BitLocker.

Once I obtain certification on some of these other solutions, I will propose them to my clients as well. Digital Guardian is something that I have been reading about lately, and it looks very good.

What other advice do I have?

The encryption solution was not something that I was really informed about, but I decided to study it and then propose it to my customers.

I propose two different deployment models; the cloud and on-premises. The internet connection fees here are expensive, so many people prefer to deploy on-site.

My advice for anybody who is implementing this solution is to have a good idea of what they want to do, prepare for it, and go for it. It is not really complex, yet it is a very rich solution to deploy.

The biggest lesson that I have learned from using Microsoft BitLocker is that it can help a lot of people, but it is not very well known. People need to be familiarized with this solution through discussion. Engaging customers and proposing it to them will really help with the security of IT infrastructure in an enterprise. You can secure all of your data, the transfer of your data, and even USB keys.

This may not be the best solution, but it is easy to deploy and easy to grow.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PS
CTO at a tech vendor with 51-200 employees
Real User
Top 20
Great protection, perfect for large scale deployments, and low maintenance

Pros and Cons

  • "The solution is great for large-scale deployments."
  • "The solution does slow down the device a little bit, once it's installed."

What is our primary use case?

We primarily use the solution for endpoint security.

What is most valuable?

Symantec Endpoint is good. We have been using it for more than five years and haven't had any trouble with it. It protects us without any issues.

In India, I am based out of Bangalore and my corporate office is in Lucknow, and we never had any compromises on the security site. Our firewall is very strong and all the devices are protected by Symantec. It does a really great job.

The solution is great for large-scale deployments.

The solution is pretty low maintenance and you rarely need the assistance of technical support.

What needs improvement?

The solution does slow down the device a little bit, once it's installed.

The Windows 10 comes with Defender. It has its own security layer. It's supposed to protect desktops and laptops running Windows 10. Right now, our question is, what is the additional protection we get from using any other antivirus or other packages on these machines? Symantec isn't really making it clear how they add to or enhance the level of protection we'd get from them if we kept them with Defender already on Windows 10.

For how long have I used the solution?

We've been using the solution for five years.

What do I think about the stability of the solution?

The stability is good in the sense that we've never been compromised. It just runs in the background and is scanning. However, when scans do happen, it can slow down the machine. That's typical, and it only does it a little bit.

What do I think about the scalability of the solution?

The solution is deployed on a large scale as we operate 1,000 locations in India and it's at all of them. You can't just protect the branch office, you need to protect every device in every office.

How are customer service and technical support?

I've never needed to contact technical support.

The corporate office is in Lucknow, and I'm the technical director of a corporate group. I operate from Bangalore. I don't actually deal with the vendors or with the technical support team. My corporate team in Lucknow may be talking to some technical person at Symantec, however, I'm not aware of that. My responsibility is to advise someone on the technology side, so I heavily depend upon the reports and all that's available in public domain. 

Which other solutions did I evaluate?

I'm not sure what was evaluated beforehand. However, we are evaluating other options currently.

In September, our Symantec license is expiring, so we are looking at if there's anything else in Symantec's product library that we should try or if there are any better options than we should consider. Currently, I'm trying to download some reports to compare Symantec with other solutions as part of some initial research.

We've looked at a few different solutions. We hear that end devices like laptops or desktops are a bit slow when you have Norton installed. AVG looks to have fewer resources although it looks to be a little bit quicker than Norton and doesn't bring your system speed down. Windows 10 also already comes with Defender, so protection would be built right in.

What other advice do I have?

We only use the solution on our own endpoints for our own company and don't necessarily deploy it for clients.

There are a lot of companies in India who are promoting these types of products. They may have quite a good idea about the packages and so on, what you can do, what you can't do and so on. Everyone seems well educated on it. It is not a very complicated solution. It's basically solid. 

You don't need that much technical support. Whether it's Symantec or TrendMicro or AVG or any other package it's all pretty self-sustaining. You'll simply notice it when you have a compromise, at which point you get alerted and then you look at what went wrong. Until you are compromised, you're happy with the product.

I approve of Symantec Endpoint. I've been happy with the solution for the last four or five years. There have been no issues and we have not been compromised until now. I'd definitely recommend Symantec.

I'd rate the solution eight out of ten. It does tend to slow down a machine when it does the scan. However, I've noticed the same slow down on competition like Norton or AVG and it doesn't slow anything down near as much as Norton.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PatrickWheaton
IT Consultant & Trainer at ReallySimpleTech, Inc.
Real User
Top 10Leaderboard
Good stability and performance, easy to use, and has one pane of glass that does everything

Pros and Cons

  • "I like its ease of use the most. The management console is really nice. I like having one pane of glass that does everything. It does the Sophos anti-virus and encryption. Everything that you need is in one place. It is easy to use, and it is also pretty fast. It provides some pretty good details, and it lets you know who has access to a file. You can also add additional people to the encrypted documents, which is pretty good. Its stability and performance are also very good."
  • "It just needs a little bit more on the reporting side. Its reporting can be improved a little bit in terms of being able to know that things are in the right status. I should be able to pull a report to make sure that everything is all right. It could also have cloud integration. At the time I was using it, it wasn't a cloud product."

What is our primary use case?

It is used in environments where there are mobile executives and the data can't be compromised. For example, if a laptop is lost or stolen, you have to ensure that the data is not compromised. I have deployed it at a motor company in the Bay area for securing the local laptops. It is used at a hospital for securing medical records and CFO-related files. It is also used at a Law firm for encrypting pleadings and legal documents. 

What is most valuable?

I like its ease of use the most. The management console is really nice. I like having one pane of glass that does everything. It does the Sophos anti-virus and encryption. Everything that you need is in one place. It is easy to use, and it is also pretty fast.

It provides some pretty good details, and it lets you know who has access to a file. You can also add additional people to the encrypted documents, which is pretty good. Its stability and performance are also very good.

What needs improvement?

It just needs a little bit more on the reporting side. Its reporting can be improved a little bit in terms of being able to know that things are in the right status. I should be able to pull a report to make sure that everything is all right. 

It could also have cloud integration. At the time I was using it, it wasn't a cloud product.

For how long have I used the solution?

I've been in the IT industry for several years. I work with a lot of different companies, and I've deployed and managed Sophos SafeGuard at quite a few companies over a period of about three years.

What do I think about the stability of the solution?

Its stability and performance were good. I never had any crashes. I didn't notice it causing any performance problems or high CPU usage, making applications slower. 

What do I think about the scalability of the solution?

We had Sophos in the image. We rolled out the machines, so it was already there. It was already part of our base image, and then for servers, we use SCCM. Sophos also has its own console that you can use for deployments, but we didn't use that.

Most of our clients are large businesses. Most of the time, smaller businesses can't afford to call in consultants to roll out stuff for them.

How are customer service and technical support?

I have never used their tech support.

Which solution did I use previously and why did I switch?

Different companies used different solutions. They usually switched when their license agreements ran out. The company for which I did the biggest installation had ESET and McAfee ePO. I removed both ESET and McAfee ePO and placed two different environments with Sophos. This switch was a result of viruses happening and not getting caught by their protection systems.

The initial setup of Sophos is also easier than other solutions such as Trend Micro and BitLocker. The setup of both these solutions is much more complex. If you try to go old school with PGP, it has a command-line setup, and it gets a lot more complex.

I am currently using BitLocker, which is a little bit more difficult. You have to use some power show commands. Sometimes, you have to use scripting and create GTOs. There are many different places you have to go to for configuring policies and rules to make it all work. In Sophos SafeGuard, everything that you need is in one place.

How was the initial setup?

It was pretty straightforward. If you don't know how encryption works, it could be a little bit complex, but it would still be easier to do it with Sophos than any other tool in the market, such as Trend Micro and BitLocker.

What other advice do I have?

It is a good product. I would advise calling an expert to deploy it. 

I would rate Sophos SafeGuard an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Saqer Aqra
Senior Cyber Security Consultant at Ingram Micro Inc.
Real User
Top 10
Excellent protection that is easy to use with simple access to the DLP

Pros and Cons

  • "The solution is excellent for protecting users from data being exploited. It's also great for preventing data leakage."
  • "The solution needs more advanced features."

What is our primary use case?

Some users were concerned about their employees' information. They needed to protect this data from leakage and from any type of exploitation. Therefore, the DLP was deployed in their environment to protect them and to test the actual requirements. This is why we primarily use the solution.

What is most valuable?

The solution is excellent for protecting users from data being exploited. It's also great for preventing data leakage. 

The solution is simple.

Accessing the DLP is easy.

What needs improvement?

The solution needs more advanced features.

Customers tend to not like the navigation that is offered.

While accessing the DLP is easy, navigating inside of it is difficult.

The policies and propagation need to be improved.

The solution should integrate more into the Cloud. McAfee is not focusing too much on the Cloud. They need to do so.

For how long have I used the solution?

I've been working with this solution for about 16 to 18 months.

How are customer service and technical support?

We've contacted technical support in the past and in general, they are quite good.

Which solution did I use previously and why did I switch?

We've previously used Symantec and Trend Micro. They all have similar features. All of them use privacy encryption technology, and they are all simple in terms of just deploying the agent. They offer encryption of the endpoint. There's no major difference between any of them.

How was the initial setup?

The initial setup is straightforward. It's not complex. They make it very easy to implement the solution.

For a company with approximately 100 users, deployment takes approximately ten to eleven days.

What other advice do I have?

I'm a consultant. Our company is a partner as well as a distributor.

I would recommend companies who want some solid security products to consider this solution. McAfee is well known in the market, and it has a good reputation specifically surrounding the EPO encryption. I would recommend them.

I'd rate the solution eight out of ten. I'd rate the solution higher if the navigation to the settings and propagation were more clear inside McAfee.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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