WordPress Archived Reviews (More than two years old)

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Real User
content writing manager at Self-employed
Jun 05 2018

What is most valuable?

* Very stable and easy to use content management system. * Friendly for creating blogs. * Thousands of themes available for free and premium. * Availability of thousands… more»

How has it helped my organization?

It is a leading content management system, where it is easy to create nearly all types of websites and blogs. It is also a stable system which offers a wide variety of… more»

What needs improvement?

The system should be more informative. E.g., if there is an error in uploading a theme or there is some issue with a plugin, WordPress should describe the error in a more… more»

What's my experience with pricing, setup cost, and licensing?

Set up cost is nothing. Pricing is free. You need to pay a cost only for the domains, hosting, and to buy themes.

Which solution did I use previously and why did I switch?

I tried Joomla and Drupal, but found WordPress to be better. It was better for me in terms of ease to use, availability of themes, and plugins.

What other advice do I have?

This is the best solution for building a quick website.

Which other solutions did I evaluate?

I evaluated Joomla and Drupal.
Consultant
Consultant at a tech services company
May 27 2018

What is most valuable?

* Ready-made themes speed the design process; a huge number of quality themes are available from several sources. * Plug-ins are available to provide additional functionality, for example, event booking, directories, job boards, etc. * Frameworks and design tools can simplify the design process and create a back-end which is usable for non-technical people with some simple training. * As WordPress… more»

How has it helped my organization?

* WordPress is a fast way to present and test online business concepts, events, and marketing activity. Although WordPress has its shortcomings, it is a great way to deliver working websites and test new business ideas. * Good for rapidly turning around all the elements required for online sales funnels. * WordPress is also the go-to tool for building sites for one-off marketing events.

What needs improvement?

* WordPress sites do require quite a bit of maintenance: Constant updates to both WordPress and all the various plugins that it requires. * Security is an issue, but this is the case with any open source software. * Backups and moving sites could be handled better. * WordPress is highly customisable, but this leads to a confusing back end. There are so many menus and options available. The basic… more»
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User
Research Assistant
Jan 11 2018

What is most valuable?

Each feature has its merits. * WordPress has the ability to add numerous plugins. * Contact forms * A Shopping Cart * It has a vast array of themes which could be applied to make the website visually look more appealing to the target market.

How has it helped my organization?

This program, WordPress, has made it possible for our company to advertise all around the country, instead of keeping it local. Without the potential customers actually coming into the store, it shows them what we do, which we believe is important in a company. It is important for a customer to know what the company does, so they are comfortable to come and speak to us.

What needs improvement?

I cannot say what exactly could be improved per se as the program is pretty flawless as it is. It may be useful, however, to have a downloadable program that you could have on your desktop that allows you to create and maintain the program while offline.
Vendor
Vice President , Sr. Data Analyst at a financial services firm with 501-1,000 employees
Nov 16 2017

What is most valuable?

Once a site is developed using WordPress, it is quite easy to maintain. There is a nice administrative interface that leverages the same data as referenced by the website… more»

How has it helped my organization?

The online store, dynamic shipping cost tables, item bundling, shipping tickets, and invoicing are a few of the features that we utilized via the WooCommerce plugins… more»

What needs improvement?

There are limits to some of the features provided within the backend interface, but it is quite powerful for the low cost. We would not have been able to function without… more»

What's my experience with pricing, setup cost, and licensing?

WordPress is very reasonably priced. I would, however, encourage all prospective customers who are interested in having an online store to utilize a reputable web host. We… more»

Which solution did I use previously and why did I switch?

We didn't use another solution previously.

What other advice do I have?

You can rest assured that WordPress will likely provide a scalable back end to your website. The only advice that I would emphasize is to spend some time and money on a… more»

Which other solutions did I evaluate?

We did not evaluate other options, as our web developer only built sites using WordPress.
Consultant
Consultant en organisation & chargé de mission à l'international at a consultancy
Nov 01 2017

What do you think of WordPress?

What is most valuable?

WordPress is simple to learn, agile, and flexible.

How has it helped my organization?

Now, we have a blog!

What needs improvement?

Ergonomy Aestheticism

For how long have I used the solution?

One year.

What was my experience with deployment of the solution?

A change of management in my team.

What do I think about the stability of the solution?

No issues.

What do I think about the scalability of the solution?

No issues.

How are customer service and technical support?

Customer Service: A five out of 10. Technical Support: A six out of 10.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

It was straightforward.

What about the implementation team?

In-house.

What was our ROI?

10%. …
Mark Vincent Verallo
Real User
Web Developer / Programmer at a tech services company with 1-10 employees
Oct 22 2017

What is most valuable?

Even though there are 1000s of plugins that are available to extend your WordPress website's features, WordPress is naturally packed with many valuable features for both… more»

How has it helped my organization?

Today, most websites are powered by this CMS. The latest statistics say that 28% of the web is made by WordPress. In fact, that is not a steady or a declining figure —… more»

What needs improvement?

I think WordPress needs to improve itself in the area of security. I have seen a lot of WordPress websites being the target of hackers and spammers. One of the reason is… more»

What's my experience with pricing, setup cost, and licensing?

If they want to be up and running quickly, and if they don't have a very large content base, then use this CMS.

Which solution did I use previously and why did I switch?

I actually use various CMSs when building sites. It depends on the specs of the project.

What other advice do I have?

WordPress combines simplicity for users and publishers with under-the-hood complexity for developers.

Which other solutions did I evaluate?

Other CMS that are worthy to note are Drupal and Joomla.
Consultant
Product & Project Manager at a tech services company with 51-200 employees
Jun 02 2017

What is most valuable?

-Simplicity: it is possible for you to get online and get publishing, quickly. -Flexibility: WordPress can handle just about any kind of website. With WordPress anyone… more»

How has it helped my organization?

-WordPress platform lets us quickly get websites up and running. -WordPress’ plugin architecture and templating system are simple to customize and build upon. -WordPress… more»

What needs improvement?

-Modifying tables or graphics format in admin dashboard can be more complicated than other applications like Joomla. -Users with advanced needs would have to install many… more»

What's my experience with pricing, setup cost, and licensing?

WordPress is a free software. You are free to download, install, use and modify it.

Which solution did I use previously and why did I switch?

We previously used Mambo, Drupal and Joomla.

What other advice do I have?

Here are 5 reasons why you should use WordPress: -WordPress allows you to create fully functional websites and mobile applications. You can make your website beautiful… more»

Which other solutions did I evaluate?

We evaluated Mambo, Drupal and Joomla.
Vendor
Digital Marketing Analyst at a tech vendor with 11-50 employees
Mar 22 2017

What is most valuable?

The plugins and widget features: they make life easy and save a lot of time, which can be used for further updating of the site.

How has it helped my organization?

It has given us a very good platform, enabling us to develop our site with ease, and by enabling multiple logins to edit the site simultaneously making our work easier.

What needs improvement?

The plugins have to be tested and monitored frequently as some of them lead to the website crashing. Also, all plugins must be compatible with the latest versions of WordPress.

What other advice do I have?

It is extremely easy with all the plugins and widgets available. The changes you need to make can be easily implemented and there is a support forum if you face any issues.
Aimee White
Real User
Info Sec Consultant at Size 41 Digital
Feb 12 2017

What is most valuable?

WordPress started in 2003 and for a long time it was viewed as a blogging platform but in the last 4 years it has come on quite a transformational journey. With it's wealth of low cost and well support plugins, it can provide customer solutions to even large scale membership based websites… more»

How has it helped my organization?

I volunteer with various charities and WordPress is a very popular choice of CMS to allow them to have great functionality and a solid web presence. WordPress has allowed small organisations to control their web presence cheaply (or in most cases, for free). I think opening up the www to businesses… more»

What needs improvement?

Good point: It has hundreds of thousands of plugins. Bad point: It has hundreds of thousand of plugins. You pick a plugin, it seems well supported, you spend time installing it and setting it up. With the next WordPress back-end update, the owner of the plugin may not update their code so you are… more»

Which solution did I use previously and why did I switch?

I've used Joomla and Drupal which isn't so usable for the average Joe.
David Quaid
Real User
Director - Inbound Marketing with 201-500 employees
Jul 29 2016

What do you think of WordPress?

What is most valuable?

Ease of use User Interface Theme/template model Widgets and plugins Cost Ease of access for a large developer community

How has it helped my organization?

Rapid deployment ROI CapEx

What needs improvement?

Faster deployment Better native AMP

For how long have I used the solution?

I've used it for 10 years.

What was my experience with deployment of the solution?

We rarely have issues.

What do I think about the stability of the solution?

We've not really had any issues with the stability.

What do I think about the scalability of the solution?

We sometimes have issues when scaling it out.

How are customer service and technical support?

Customer Service: It's community based, so we never need customer service. Technical Support: It's…
Consultant
SEO Business Web Technologies Merchant Solutions Consultant at a tech services company
Jul 10 2016

What do you think of WordPress?

Valuable Features:

The product has evolved and has become dependable and secure. If you are an IT person, server security should be easy to implement.

Room for Improvement:

Better screen task management when doing updates of many pages. There should be an enhanced configuration screen for advanced users to do custom tweaks and adjustments. There are many editors to chose from. One must pick an editor that compliments the way you work.
CBWW
Real User
Web Designer at a tech services company with 51-200 employees
Feb 16 2016

What do you think of WordPress?

What is most valuable?

Sidebar Menu Plugins/ratings

How has it helped my organization?

It's improved our speed to market.

What needs improvement?

It has a need for better, updated plugins. Now there's an SEA of them and there are too much with some being outdated.

For how long have I used the solution?

We've used it for four years.

What was my experience with deployment of the solution?

We've only had issues with the backups during deployment.

What do I think about the stability of the solution?

We had issues with the flash in the early days.

What do I think about the scalability of the solution?

We can't scale as the plugins are outdated.

How are customer service and technical support?

Customer Service: 7-8/10 Technical Support: 7/10

Which solution did I

What is WordPress?

WordPress is a free and open-source content management system (CMS) based on PHP and MySQL. WordPress is installed on a web server, which either is part of an Internet hosting service or is a network host itself; the first case may be on a service like WordPress.com, for example, and the second case is a computer running the software package WordPress.org. Features include a plugin architecture and a template system.

WordPress customers

TIBCO Software, Code for America, Crosswise, Essio Shower, AdLemons, Applied Geographics

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