What is our primary use case?
We are currently concentrating majorly on our clients in telecommunication. We are also working with new and existing federal clients and proposing Camunda Platform to them.
We are using its latest version. We are currently in the development phase. It is in our local environment, but we are planning to be cloud-based. Going forward, we will create a Jenkins Pipeline and deploy it onto the Azure cloud.
What is most valuable?
It is open-source. It supports microservice orchestration. This is what we are really interested in. We can customize our products depending on the use cases.
What needs improvement?
They have a migration plugin that can be used to migrate from one BPM to another BPM. It is in the beta stage since last year. If they can make it available in the market, it would be great. We are going to have a couple of migration projects for migrating from IBM BPM to Camunda, and this plugin would be useful. I have already discussed this with them two weeks ago and asked them to look into this and add it as a feature. We are expecting this plugin to be available in the next version. This is the only requirement we have at present. They keep on coming up with different features, which is helping us a lot. Its latest release that came out last month was awesome.
For how long have I used the solution?
I have been using this solution for five years.
What do I think about the stability of the solution?
It is stable. I didn't face any issues in the production or development phase.
How are customer service and technical support?
I have interacted with their technical support, and they are very helpful. When I have to work on any POC, I also directly work with the product team.
How was the initial setup?
Its initial setup is straightforward.
What other advice do I have?
I would advise others to verify the technology stack that they already have in place. They should check the orchestration part and see if they need to take care of any redesigning.
I would rate Camunda Platform a nine out of ten.