Catchpoint Review

The transition to Real User metrics is not at all related to using an average. All recording and instrumentation processes will benefit through using more sophisticated and nuanced tools than a simple average. Real user metrics are an important data point, but they lack certain information you can get from external monitoring systems. We use both pingdom and catchpoint, by far my favorite is Catchpoint because I can see things like what ISP is involved with a slow request, what geographic region, etc. I can also get scatter plots and nice statistical graphs around median, geometric mean, 75th, 95th, 99th percentile.