Centreon Review

We can add devices and set up additional polling servers without downtime in monitoring


What is our primary use case?

We use Centreon to centrally monitor our entire global IT infrastructure and to alert us about impending issues.

How has it helped my organization?

Centreon enables us to proactively take action on issues before they even become incidents, which significantly reduces business disruptions resulting from controllable factors.

What is most valuable?

I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring.

What needs improvement?

The Home view could be improved by adding customization functions that allow users to change the size of the widgets for a more uniform layout.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

No issues with stability.

What do I think about the scalability of the solution?

No issues with scalability.

How are customer service and technical support?

Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on.

Which solution did I use previously and why did I switch?

We switched to Centreon from our previous solution because of the flexibility it offered as an open source solution and because it allowed us to have more control over the design of our monitoring environment.

How was the initial setup?

The initial setup was straightforward, as the product is available in ISO image format, ready for deployment. Centreon also has a comprehensive guide and documentation that are simple and easy to follow.

What's my experience with pricing, setup cost, and licensing?

Open source solutions can be very cost effective for an organization looking for a product that can be quickly implemented, as there is no initial cost and there are no license renewal fees. However, it is important to take into consideration some of the related costs that may come along as needed, such as training, support, and product enhancements.

Which other solutions did I evaluate?

We have used SolarWinds Network Performance Monitor and SolarWinds Server and Application Monitor.

What other advice do I have?

Centreon is like a sandbox for monitoring your systems. It allows you to customize and automate different tasks, such as the configuration of hosts for monitoring, and actions taken during an alert.

I recommend some training and deploying a lab environment instance, where administrators can fully understand how each feature integrates with the rest of the system to help avoid early configuration mistakes and achieve an efficient production environment design.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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