We use AFT, DB and other modules extensively. They have reduced a lot of human error and achieved our SLAs.
In each module, one or more improvements need to be made. However, that is out of scope for this review. In a sense, if anything cannot be done in batch mode, it requires online processing with middleware.
I have used it for nine years.
I have not encountered any stability issues. Control-M is a bulletproof product and very stable.
I have not encountered any scalability issues. It is a very scalable product.
Technical support is 8/10. However, a lot of techies use the online forum. If you are knowledgeable, you can solve issues yourself; otherwise it’ll go to level 3 support, which makes tech support a middleman.
I did not previously use a different solution.
I have seen initial setups that are both straightforward and complex.
Licensing is little complex.