Control-M Review

Use of AFT, DB and other modules has reduced human error.


What is most valuable?

  • AFT
  • SAP
  • DB

How has it helped my organization?

We use AFT, DB and other modules extensively. They have reduced a lot of human error and achieved our SLAs.

What needs improvement?

In each module, one or more improvements need to be made. However, that is out of scope for this review. In a sense, if anything cannot be done in batch mode, it requires online processing with middleware.

For how long have I used the solution?

I have used it for nine years.

What do I think about the stability of the solution?

I have not encountered any stability issues. Control-M is a bulletproof product and very stable.

What do I think about the scalability of the solution?

I have not encountered any scalability issues. It is a very scalable product.

How is customer service and technical support?

Technical support is 8/10. However, a lot of techies use the online forum. If you are knowledgeable, you can solve issues yourself; otherwise it’ll go to level 3 support, which makes tech support a middleman.

Which solutions did we use previously?

I did not previously use a different solution.

How was the initial setup?

I have seen initial setups that are both straightforward and complex.

What's my experience with pricing, setup cost, and licensing?

Licensing is little complex.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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