What is most valuable?
There are many valuable features, including its ability to interface with so many applications and allowing complex scheduling to be done easily.
BMC provides control modules that interface with third-party applications such as SAP, DB, VMware, FileWatcher, AFT and many more. These are valuable features that allow jobs with those applications to be easily scheduled.
How has it helped my organization?
We are able to automate a lot of scheduling, and integrate the scheduler with many applications to automate business cycles.
What needs improvement?
Provide a little customisation based on needs; the capability for development at the user level should be available. The reporting facility is a GUI with some standard queries. I think the portal needs to allow us to do reports that reflect many possibilities, like selecting fields present in the DB schema and building our own reports using the reporting GUI, rather than using any of the standard templates it offers.
Also, I’d like to be able to build a custom module for some applications that cannot be interfaced, provided we give some standard variables to connect with the application. For example, we are currently using the Axway product for file transfer on a very, very large scale. We are not happy with Axway, and would want to see if BMC can provide us a remedy for it. Or, if we were able to do some customization on the AFT module to incorporate this requirement.
For how long have I used the solution?
I have used it for 10 years, starting with version 6.1.
What do I think about the stability of the solution?
I have not encountered any stability issues.
What do I think about the scalability of the solution?
I have not encountered any scalability issues.
How are customer service and technical support?
I rate technical support 10/10.
Which solution did I use previously and why did I switch?
I did not previously use a different solution.
How was the initial setup?
Initial setup was complex. We have integrated Control-M with many applications using some complex scripts for meeting our business needs.
What's my experience with pricing, setup cost, and licensing?
Pricing and license cost is high.
Which other solutions did I evaluate?
Before choosing this product, we evaluated Redwood, Autosys, and $U (Dollar Universe).
What other advice do I have?
If you are willing to pay for it, the product is excellent.
Which version of this solution are you currently using?