Control-M Review

It generates reports for all batch processes. Setup was easy.

What is most valuable?

Job processing and flows are great. Report functionality on all batch processes using Crystal Reports is excellent. The escalation process on jobs is awesome and that goes for the various modules and their functionality.

How has it helped my organization?

We have minimum downtime now. We have a bigger online window for our users to work. We now have a central dashboard to monitor the entire companies processes that is running.

What needs improvement?

V9 has now come out with some new features; it has just been launched, so I will have to review and see what's covered in the new release.

For how long have I used the solution?

I have been using it for four years.

What was my experience with deployment of the solution?

The support from the vendor is superb.

What do I think about the stability of the solution?

I have not encountered any stability issues. We run on a Unix platform, so no issues. On Windows, we had issues using MySQL instead of Postgres as recommended by the vendor.

What do I think about the scalability of the solution?

I have not encountered any scalability issues.

How are customer service and technical support?

Customer Service:

We receive excellent support from our service provider.

Technical Support:

Technical support is excellent.

Which solution did I use previously and why did I switch?

We previously used the IBM TWS solution. Control-M has much more functionality.

How was the initial setup?

Setup was easy and there is a migration tool available for most platforms.

What's my experience with pricing, setup cost, and licensing?

Pricing would be best to take the full suite and go with CPU licencing instead of TAS licencing.

Which other solutions did I evaluate?

Before choosing this product, we only evaluated Control-M.

What other advice do I have?

It is the best in the market.

Which version of this solution are you currently using?

8
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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The feature we use most in Control-M is related to the file transfer module. It is quite advanced compared to the other tools like Automate, etc. The new version which has come of same MFT has a lot of advanced features which makes it very easy to work with. There is less need for written programs and more GUI-based stuff.
We value Control-M mainly for the ability to control multiple nodes in a coordinated manner. Control-M has the ability to really coordinate across a lot of nodes.
Control-M has improved application reliability and the SLAs in our company by quite a bit. You can see if problems are coming. If we have an SLA in a couple of hours, we know well before that couple hours if processing is behind, and it allows us to take some preventative action.
It has absolutely saved us time. It has made us more efficient. As far as the processing between systems, we don't have as many people. They have been able to focus on other efforts, because we have been able to automate more stuff with Control-M.
Because it's a tool which allows us to do scheduled work, it allows for notifications when jobs aren't running within that scheduled time frame. This improves the opportunity to meet SLAs.
If a job fails, that development team is notified right away, which improves reliability. Previously, it was on the operators to notify the developers that their job failed, erred, or aborted. Now, it's all automated.
Monitoring is a valuable aspect of it. The monitoring tool is very good, and it is easy for expert and entry level users to use on a short notice.
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