What is our primary use case?
We use this solution for automating workloads across traditional data centers, the cloud, SaaS offerings, and various other Enterprise software packages.
It is allowing developers and product owners to create complex workflows that may encompass several different products or technologies and have it all visible, monitored, and managed from one place.
How has it helped my organization?
The Single pane of glass view has helped us to see the big picture.
The auditing and archiving capabilities have helped us maintain compliance and provide for a single place to look for errors, check historical runs, etc.
We have increased efficiency by reducing the number of people needed to watch and react to processing.
The simplified integrations and scheduling across various products was a big win to reduce silos.
The Automation API has opened up a world of possibilities for us, including the ability to create workflows on-demand using traditional DevOps tools.
What is most valuable?
The most valuable feature is the Automation API - Jobs as Code. This is the future of workload automation. It brings Control-M into the DevOps sphere, and they are focusing a lot of effort with monthly releases of this product.
What needs improvement?
The Web interface is coming along but still has some missing pieces. Today, you must still rely on the full GUI client to do everything you need. The next major release needs to focus on the lightweight web client.
I'd also like to see more out of the box support for Docker, etc.
For how long have I used the solution?
We have been using this solution for more than sixteen years.
What do I think about the stability of the solution?
This solution is highly stable with a good customer support team.
What do I think about the scalability of the solution?
This solution is highly scalable. We can run one job or a million jobs, with ease. We've never had an issue.
How are customer service and technical support?
Technical support for this solution is top-notch. Many of the folks that I email have been there for years! That says a lot.
If you previously used a different solution, which one did you use and why did you switch?
Prior to using this product, we used homemade solutions and we outgrew them.
How was the initial setup?
The initial setup of this solution is straightforward, but for new users, I would recommend engaging a third party to help you set up and learn the ropes.
What about the implementation team?
We used a vendor team to assist with the deployment.
What was our ROI?
Over the years we've saved countless man YEARS. We have also avoided having to buy additional products for scheduling and integration. The list really does go on and on.
What's my experience with pricing, setup cost, and licensing?
Pricing can be steep, but you get what you pay for. If you are just concerned about cost, you are going to miss the big picture because Control-M has features that are light years ahead of the competition. Don't save a nickel to spend $20.
Which other solutions did I evaluate?
Before choosing this product we looked at Computer Associates (CA Technologies) and Tivoli.
Control-M is light years ahead of any competitor we have looked at.
What other advice do I have?
You can try it without buying it. I would suggest checking out the workbench at: https://jobsascode.io
This is a free version of the Control-M package that is perfect to take for a spin.
Disclosure: I am a real user, and this review is based on my own experience and opinions.