Dynatrace Review

It was straightforward to implement for Java and .net.

What is most valuable?

PurePath is the innovation which makes Dynatrace unique.

How has it helped my organization?

We used to work on two kinds of projects: banking and insurance. The second had a lot of performance issues, then came Dynatrace which has solved the problems, and our clients felt the difference.

What needs improvement?

They could facilitate the installation of the agent on server applications for other languages, such as C++.

For how long have I used the solution?

I've used it for two years.

What was my experience with deployment of the solution?

We had some issues. Our environment is divides into three parts:

  1. Presentation with .Net
  2. Business with Java
  3. Intermediate with C++

Until now, we don't have correlation between the three parts, because we haven't succeeded in monitoring the intermediate part.

What do I think about the stability of the solution?

No issues encountered with stability.

What do I think about the scalability of the solution?

No issues encountered with scalability.

How are customer service and technical support?

Customer Service:

Customer service is good.

Technical Support:

Technical Support is very good.

Which solution did I use previously and why did I switch?

We used a different solution and switched because Dynatrace was easy to implement.

How was the initial setup?

It was straightforward while implementing Java and .net, but complex in the case of C++.

What about the implementation team?

We implemented it through a vendor team, and their level of expertise was good.

What was our ROI?

Executing performance testing and supervising the application response with Dynatrace, then collaborate with developers to solve issues.

Which other solutions did I evaluate?

We also looked at Wily Introscope.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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...who work at a Financial Services Firm
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