Dynatrace Review
It was straightforward to implement for Java and .net.


Valuable Features

PurePath is the innovation which makes Dynatrace unique.

Improvements to My Organization

We used to work on two kinds of projects: banking and insurance. The second had a lot of performance issues, then came Dynatrace which has solved the problems, and our clients felt the difference.

Room for Improvement

They could facilitate the installation of the agent on server applications for other languages, such as C++.

Use of Solution

I've used it for two years.

Deployment Issues

We had some issues. Our environment is divides into three parts:

  1. Presentation with .Net
  2. Business with Java
  3. Intermediate with C++

Until now, we don't have correlation between the three parts, because we haven't succeeded in monitoring the intermediate part.

Stability Issues

No issues encountered with stability.

Scalability Issues

No issues encountered with scalability.

Customer Service and Technical Support

Customer Service:

Customer service is good.

Technical Support:

Technical Support is very good.

Previous Solutions

We used a different solution and switched because Dynatrace was easy to implement.

Initial Setup

It was straightforward while implementing Java and .net, but complex in the case of C++.

Implementation Team

We implemented it through a vendor team, and their level of expertise was good.

ROI

Executing performance testing and supervising the application response with Dynatrace, then collaborate with developers to solve issues.

Other Solutions Considered

We also looked at Wily Introscope.

Disclosure: I am a real user, and this review is based on my own experience and opinions.

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