Microsoft 365 Business Review

This is a familiar suite of business tools that you can install and use without training

What is our primary use case?

We take care of our business tasks and communications using the full office environment.  

What is most valuable?

Teams is also a part of the Office 365 suite from Microsoft that I was actually using separately from Office before we moved to the Office 365 product.  

What needs improvement?

The thing I think can be improved is the Teams functionalities. Teams software is like Zoom and it is more-or-less the same idea. It is less intuitive in comparison to what I was used to in Zoom. Zoom has a much more intuitive interface and is user-friendly in how you create meetings, how to participate, and how you invite people to join groups. You can do conference calls with many parties more easily using Zoom.  

Inside the organization where everyone else also has Teams, it is a very good tool. But if I want to have someone join that is not in my organization or using another connection method like a phone number, it is tricky. You cannot dial to regular phones which is a feature that exists in Skype for Business.  

The integration with other products is less fluid compared to Zoom and Skype for Business. Those products are more flexible and I am able to dial regular phones. Zoom is a much more flexible product and I may like it more because it is familiar.  

For how long have I used the solution?

I have been using the complete suite for the last seven months.  

What do I think about the stability of the solution?

It is a mature and stable product. There are no concerns with stability.  

What do I think about the scalability of the solution?

I have no complaints about the scalability. The entire company is using the product and we are a company with about 800 employees. Maybe some people in the production areas are not using it because it is not important to their work, but all the office people are working with this tool.  

Which solution did I use previously and why did I switch?

We previously used other versions of Microsoft products. Let's say we have been using Microsoft products for the last 10 or 15 years, which is common practice for many companies. It is company policy and not something that I can influence. No one asked me my opinion. It was the organization's decision to move to 365. We are all using Microsoft tools.  

How was the initial setup?

The initial setup was straightforward. We did not use an integrator, reseller, or consultant for the deployment. We have an IT team inside our company that helps us to use the tools and do installations.  

We did not need to have any very special implementation strategy. We could just install the software to start using it. There is no deployment of hardware along with the software so the implementation time is very short.  

Which other solutions did I evaluate?

The Microsoft Office 365 suite is a pretty nice product. It is working fine, no real complaints. It is a sophisticated product. You have to explore on YouTube how to use some tricks and tips to work with it more efficiently.  

What other advice do I have?

Overall I am satisfied with Office 365. It is a very convenient and common product — so nothing special to give advice about that most people do not already know. You really do not need any tools, any skills, or any special training to start using it.  

Of course, later on, you can learn about some tips and tricks to enhance your experience and productivity. But in general, it is very nice.  

On a scale from one to ten where one is the worst and ten is the best, I would rate this product as a nine-out-of-ten.  

Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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