Microsoft 365 Business Review

Handles our day to day Office-related tasks and scales with our needs


What is our primary use case?

We use the modules for non-specific, everyday tasks including Word, Outlook, Excel, PowerPoint, Project, and others.

What needs improvement?

The latest update has got a lot of bugs and it is causing us problems.

The stability should be improved.

For how long have I used the solution?

We have been using Microsoft 365 Business for between two and three years.

What do I think about the stability of the solution?

This product should be more stable.

What do I think about the scalability of the solution?

The scalability is okay. We have more than 300 users in the organization.

How are customer service and technical support?

I don't have any experience with Microsoft's technical support.

Which solution did I use previously and why did I switch?

Prior to using Microsoft 365 Business, we used an Oracle project.

What about the implementation team?

Our technical team was responsible for deployment. I was not personally involved.

We probably have about three people who are in charge of deployment and maintenance.

What's my experience with pricing, setup cost, and licensing?

We pay regular licensing fees to continue using Microsoft 365 Business.

What other advice do I have?

I don't have a specific answer as to whether I would recommend it to others. It depends on the situation.

At the moment, we plan to continue using it in the future.

I would rate this solution a six out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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