Microsoft 365 Business Review

Feature-rich, scalable, easy to install and deploy


What is our primary use case?

We use this solution for everything. We use it every day for our email, our OneDrive, and for our Shadow shared folder.

What is most valuable?

The most valuable feature of this solution is the easy deployment. Being a SaaS service, we don't have to do anything. The deployment is very easy.

What needs improvement?

This solution could be more secure.

For how long have I used the solution?

I have been using Microsoft 365 Business for four years.

We are using the latest version.

What do I think about the stability of the solution?

It's a stable solution. We have not had many issues.

What do I think about the scalability of the solution?

Microsoft 365 Business is a scalable product and we have 300 people in our organization who are using it.

At this time we have no plans to increase our usage.

How are customer service and technical support?

The problem with the technical support is the language. Most of them are from India and I have difficulties understanding their English.

I would like to see local support provided.

How was the initial setup?

The installation is straightforward.

It took approximately two weeks to deploy.

We have a team of two to three engineers to maintain this solution.

What about the implementation team?

We used a consultant integration service t help us with the deployment.

What's my experience with pricing, setup cost, and licensing?

Licensing is on a monthly basis.

What other advice do I have?

I would recommend this solution to others who are interested in using it.

I would rate Microsoft 365 Business a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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