Ease of installation/maintenance.
New Relic APM Review
Makes it easier to troubleshoot application issues. Administratively, it's really easy since it's a SaaS application.
What is most valuable?
How has it helped my organization?
Makes it a lot easier to troubleshoot application issues.
For how long have I used the solution?
1.5 years.
What was my experience with deployment of the solution?
We use a deployment solution so after we set it up once we could package up the deployment and go from there. Administratively, it's really easy since it's an SaaS application.
What do I think about the stability of the solution?
Haven't encountered as issues with stability.
What do I think about the scalability of the solution?
Haven't encountered as issues with scalability.
How are customer service and technical support?
Customer Service:
Excellent.
Technical Support:Excellent.
Which solution did I use previously and why did I switch?
I had not used another solution. Others in the company have. Switch was due to feature set, ease of use, and less administrative overhead.
How was the initial setup?
I had to read the instruction page but other than that, it's easy.
What about the implementation team?
We did not implement through a vendor.
What's my experience with pricing, setup cost, and licensing?
I do not know. The licenses were purchased and I installed Java and server agents.
Which other solutions did I evaluate?
I was not involved in the choice/purchase of this product.
What other advice do I have?
Have your dev team read the information about the product: it's capabilities and how to implement them. That will help a lot in the long run.
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Nov 18 2014
Author
it_user163218
Sr Application Ops Engineer at Intuit
Vendor
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