Ease of installation/maintenance.
Ease of installation/maintenance.
Makes it a lot easier to troubleshoot application issues.
1.5 years.
We use a deployment solution so after we set it up once we could package up the deployment and go from there. Administratively, it's really easy since it's an SaaS application.
Haven't encountered as issues with stability.
Haven't encountered as issues with scalability.
Excellent.
Technical Support:Excellent.
I had not used another solution. Others in the company have. Switch was due to feature set, ease of use, and less administrative overhead.
I had to read the instruction page but other than that, it's easy.
We did not implement through a vendor.
I do not know. The licenses were purchased and I installed Java and server agents.
I was not involved in the choice/purchase of this product.
Have your dev team read the information about the product: it's capabilities and how to implement them. That will help a lot in the long run.