New Relic APM Review

Has really helped us in monitoring our production apps and also to diagnose errors.


What is most valuable?

  • APM
  • Synthetics
  • Blazemeter integration

How has it helped my organization?

This tool has really helped us in monitoring our production apps and also to diagnose the errors coming in using APM and synthetics modules.

What needs improvement?

I have logged a bug in their Ping Monitor within Synthetics and I need more improvement in this area.

For how long have I used the solution?

I've used it for two years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

9/10.

Technical Support:

9/10.

Which solution did I use previously and why did I switch?

No previous solution used,

How was the initial setup?

It was quite simple.

What about the implementation team?

We implemented it in-house.

What was our ROI?

We are getting a very good ROI as out production quality has gone up with more issues getting detected on local environments.

Which other solutions did I evaluate?

  • Gomez by Compuware
  • AppDynamics

What other advice do I have?

It is very simple to implement and it adds great value.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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