New Relic APM Review

The load environment lets us stress test our application to find the bottlenecks in the code.


Valuable Features

The most valuable features for us are:

  • Application performance index score
  • Error rate
  • Transaction traces

Improvements to My Organization

When an app goes down, we can get insights into the issue with New Relic. It tells us what the problem is. For example, if there is an issue in the code, we see a spike in the error rate in the applications. The load environment lets us stress test our application to find the bottlenecks in the code.

Room for Improvement

They already have everything we need, so I can't suggest an improvement.

Deployment Issues

I was not involved with deployment.

Stability Issues

Very stable. No problems.

Scalability Issues

No problems.

Customer Service and Technical Support

One issue – there is no option for live chat or phone support. We can go to the community forum to post a question and wait for the answer.

Initial Setup

The solution was already in production when I got to the company.

Other Advice

New Relic is the right solution in my opinion. The light version of server monitoring is free with New Relic, and application performance index and error rate are the key features to look into.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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