New Relic APM Review

It captures the issue so we don’t have to reproduce it, but it needs synchronous calls, which New Relic says is on the way.


What is most valuable?

Insights with key transactions and response time, to understand which calls take the longest and where the bottlenecks are.

How has it helped my organization?

Troubleshooting and identifying problems since were a cloud based solution. It captures the issue so we don’t have to reproduce the issue, as it saves us that step and from having to RDP into the machine. Helps us identify flaws in the code, ex. A very that was inefficient in the code we identified

What needs improvement?

More instruments with .NET and asynchronous calls, and New Relic says it’s on the way.

What do I think about the stability of the solution?

No reason to worry.

What do I think about the scalability of the solution?

Also good, no worries. Baked into the code a deploy time.

How are customer service and technical support?

They’ve been helpful and are knowledgeable

Which solution did I use previously and why did I switch?

There was no previous solution in place and we realise that without it we were flying blind, so we needed it.

Which other solutions did I evaluate?

We also look at AppDynamics, DataDog, and a few other teams, but they weren’t as in depth. We looked for ease of use, and the amount of clues it could add to our platform and to the DevOps team.

What other advice do I have?

If they did the asynchronous and stepped up with .NET ease of use it would be 10/10.


Disclosure: I am a real user, and this review is based on my own experience and opinions.

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