New Relic APM Review
We utilize the APM, BROWSER, and INSIGHTS dashboards on a daily basis.


Improvements to My Organization

The New Relic toolset has become part of our SDLC -- reviewing the changes we made for impact to the production environment. It's been a valuable asset to identify areas for improvement in our application.

Valuable Features

We utilize the APM, BROWSER, and INSIGHTS dashboards on a daily basis to monitor the health and performance of our application.

Room for Improvement

We really love the INSIGHTS query and dashboarding capabilities. It would be great to see this expand even further with more options for querying.

Stability Issues

None at all.

Scalability Issues

No.

Customer Service and Technical Support

Customer Service:

10 -- New Relic has been very responsive and helpful when we've had to contact them.... and it was mostly about 'how do I do xxx' and not related to product problems.

Technical Support:

10/10

Previous Solutions

No.

Initial Setup

Very easy -- install the agent and reload the dashboard!

Implementation Team

In-house

ROI

Improved product performance and customer satisfaction.

Other Advice

Don't be hesitant to reach out to New Relic in the pre-sales process to ask questions for help.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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