New Relic APM Review

The infrastructure of New Relic is very stable, and it works well

What is our primary use case?

I use the product for monitoring many types of metrics, e.g., availability and comparing numbers in relation to products. I evaluate the response time of servers and the product to determine the health of the servers.

How has it helped my organization?

Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user.

What is most valuable?

Time of response for back-end and front-end (user) requests.

What needs improvement?

There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use.

For how long have I used the solution?

More than five years.

What do I think about the stability of the solution?

The infrastructure of New Relic is very stable, and it works well.

How was the initial setup?

We are using AWS Cloud, and I integrated New Relic with our software, was very simple. It is easy to use the New Relic product, and it is not a hard connection between AWS Cloud and it.

What was our ROI?

The return of investment is very good.

What's my experience with pricing, setup cost, and licensing?

New Relic browsers are very expensive.

I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version.

Which other solutions did I evaluate?

I have tried other competitors of New Relic, but the other competitors which I tried were not good. On the other hand, the competitors are cheaper than New Relic.

We chose New Relic because it has all the attributes which we are using to monitor the health of servers.

What other advice do I have?

I use other type of software for database, e.g., MongoDB and GraphQL. It is easy to integrate New Relic with these third-party softwares. I don't spend more than one or two days for integration, as it's very fast. It can monitor our codes and third-party codes in these softwares.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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