New Relic Browser Review

Stable and scalable but does not provide input regarding page performance


What is our primary use case?

We primarily use the solution to optimize web pages and to track user behavior.

What is most valuable?

The solution's most valuable aspects are that it tracks java better and operates very efficiently.

What needs improvement?

The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help.

The solution could adjust the pricing to make the costs more reasonable.

For how long have I used the solution?

I've been using the solution for three months.

What do I think about the stability of the solution?

The solution is quite stable.

What do I think about the scalability of the solution?

The solution is scalable. We have about 15 people using it currently. They're mostly developers and managers and we all use the product daily.

How are customer service and technical support?

The solution offers 24/7 support and they are quite efficient.

Which solution did I use previously and why did I switch?

We didn't previously use a different solution.

How was the initial setup?

The initial setup is very straightforward. Deployment took about a week. It doesn't require more than three people to deploy and maintain the solution.

What about the implementation team?

We had a vendor partner assist us with the implementation.

What's my experience with pricing, setup cost, and licensing?

The solution is quite expensive. It costs around $5,000 a month. There aren't any additional costs above that.

Which other solutions did I evaluate?

There were other options that were considered, but I was not a part of the decision making process.

What other advice do I have?

The solution is a cloud-based software.

I'd rate the solution six out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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