Oracle Database Review

The most valuable component of the new version 12c is the additional processing power it provides.

Valuable Features

As we're already Oracle customers, we're upgrading from version 11g to 12c. The most valuable component of the new version 12c is the additional processing power it provides.

Improvements to My Organization

For what we primarily do, we do heavy processing of OLTP and OLAP. We've used DB for some additional success in that regard.

Room for Improvement

The middleware, particularly Oracle Fusion, is what concerns us most and what we think needs the most improving.

Deployment Issues

We've had no issues with deploying it.

Stability Issues

There have been various stability issues so far, but the main concern, again, is the middleware. We're looking for some improvements in those areas.

Scalability Issues

We've had no issues scaling it for our needs.

Customer Service and Technical Support

We use technical support all the time. Whenever we run into any issues, we open up Oracle SRs. We get responses and we integrate them into our system, and we generally close out the issues successfully.

Initial Setup

I've been involved in all of our major upgrades and it's never straightforward. There are always complications because of the complexity of it all.

Other Advice

You probably need to consider some onsite support as much as possible because I'm not sure if the SR process is the best way to go. You probably need some expertise right there onsite that's familiar with your specific firm or agency. It's always difficult if you're just doing SRs.

Which version of this solution are you currently using?

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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