Oracle Database Review

Good support, works well for self-service portals and information systems

What is our primary use case?

We are a system integrator and Oracle Database is one of the products that we implement for our clients. We have good knowledge when it comes to Oracle integrations.

There are many use cases but it is most often used for specific software development projects, such as portals. We have some enterprise portals, for example, and it is also useful for self-service applications such as payments or other requests.

It is often used for information systems.

What is most valuable?

The most valuable feature is that it is a complete product with all of the functionality that you need, and there is no need for any special features.

For how long have I used the solution?

We have been working with Oracle Database for a couple of years.

What do I think about the scalability of the solution?

We have approximately 10 customers who are using Oracele.

How are customer service and technical support?

Technical support is perfect.

How was the initial setup?

The installation is quite straightforward. As long as you follow the proper process, there is no problem with it. Typically, it takes three or four hours to deploy.

For security aspects, our customers prefer an on-premises deployment over a cloud-based one.

What about the implementation team?

We have two database administrators who are responsible for maintenance. One is a senior-level engineer and the other is a junior.

What's my experience with pricing, setup cost, and licensing?

Our customers sometimes complain about the price of the license, as it is very high for them.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

**Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
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