Oracle Database Review

A combination of stability, scalability and transportability.

What is most valuable?

It's stable, scalable, transportable – all of that combined together; it's a reliable platform; more knowledge base; and more pertinent support.

What needs improvement?

I think Oracle could provide some more user-friendly, front-end toolsets. Even though it's for techies, that would be nice. I know they have some, but those are all licensed products.

For how long have I used the solution?

I have been using Oracle Database for 20 years; a long time; since college.

What do I think about the stability of the solution?

Knock on wood, there hasn’t been any downtime to the point that is noticeable, but we do plan downtime to do stuff; it has seldom choked up on us.

What do I think about the scalability of the solution?

I think it will meet our company’s needs going forward; so far, looking good. 12c has more promise and cloud is the next frontier. Being in healthcare, just being cautious, but I think there are signs they are getting ready to move to the cloud; gradually, not 100%.

How are customer service and technical support?

Technical support is good. It should be more direct, but now, it's a little indirect. I still rate them high. When I need them, I can demand and they'll respond. Sometimes, the challenge is the time zone. You have to be careful when you're opening a case; how to make sure you have the right people in the right time zone.

Which solution did I use previously and why did I switch?

This product came in before I joined my current company. I think it was influenced by their ERP system which they brought over in 1998. Lawson recommended running on Oracle.

How was the initial setup?

Setup is straightforward, but it requires some knowledge. Otherwise, it will turn out to be complex. It's not like anyone can do it. You have to know what you're doing. That involves training and knowledge transfer.

What's my experience with pricing, setup cost, and licensing?

Everything is good but pricing-wise, it's still struggling with that. It's very difficult to justify their costs sometimes in the board room.

Which other solutions did I evaluate?

We also use SQL Server, MySQL, and a little bit of MongoDB.

What other advice do I have?

I would recommend the products I have experience with. I don't just say yes or no, or give just one or two options; I give you a bit more. I recommend the product I have, Oracle RDBMS Suite. I think they're still trustworthy, if not more.

When I select working with a vendor like Oracle, I look for the sum of their accomplishments. I don't really go for companies because they have been in business for 50 years. I also look for agility; what they bring; transparency; the offering, of course; what they're bringing in and the ideas behind it. Is it going to be sustainable for five years or more? Is it going to diversify itself across the industry? I rate thsee factors high.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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