RadView WebLOAD Review

It gives us the ability to variable the agenda, allowing us to adjust and set what quantity of virtual users we need against the baseline.


What is most valuable?

The ability to manage easily the agenda and the scripts have been the most valuable feature for us.

How has it helped my organization?

It gives the customer the ability to vary the number of users as needed – we do smaller quantities in our environment, and having the ability to variable the agenda allows you to adjust and set what quantity of virtual users you need against the baseline.

What needs improvement?

In learning how to use some of its capabilities to use more details of the tool, we find that it's not utilizing yet all of the features. I think we are not yet familiar with the entirety of its capabilities.

For how long have I used the solution?

We have used the solution for 6-7 years.

What was my experience with deployment of the solution?

We've not really had any issues with deployment. We deployed it on one box and then re-deployed a year-and-a-half ago, which was a little bit of a challenge just knowing how to have the distributed tests amongst different machines.

What do I think about the stability of the solution?

We did have an issue with some of the script working incorrectly in our higher environments. It's relatively stable but it was surprising we had to reinstall.

What do I think about the scalability of the solution?

Not applicable – we have had no need to scale it significantly.

How are customer service and technical support?

Customer Service:

I haven’t used it to any significant degree, but I’d say it's good.

Technical Support:

Technical support has been excellent, responsive, and helpful in trying to work through issues and questions.

Which solution did I use previously and why did I switch?

No.

How was the initial setup?

Initial setup was straightforward.

What about the implementation team?

I believe it was in-house.

What was our ROI?

I would say moderate – it provides an extra level of assurance as we use it as needed.

What other advice do I have?

Dedicate a person who will be able to put into a bit of time learning a lot of the features when adopting the product.

Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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