ARIS Cloud Reviews

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Real User
Co-owner PZ Africa at a tech vendor with 11-50 employees
Jul 23 2019

What is most valuable?

All the features are good. They all compare feature for feature very, very well to other solutions. It can do anything. In terms of using the cloud version, if you're somebody who, like myself, has got a lot of experience and understands measures and notations and things, basically it's unrestricted. You can do so many things. There's lots of stuff you can do in there and if you're a good field… more»

What needs improvement?

What I don't like is that it's got release cycle management at the model level. It makes the assumption that all the objects that you've been using on the model are actually also good quality. It doesn't really ensure that it is good quality with the latest version. You can create tons of duplicates in Aris, that's the problem. If you're not careful and you don't have very good governance in… more»

What other advice do I have?

The majority of the time I've been using a hosted version and not the Cloud version, the Connect one. I've used the Connect one as well. Architecturally they're the same. They still have groups or folders. You still have a screen which is white when you start open and you have to put things on the screen. It's pretty much the same logic except that it's now cloud-based. It's slightly easier, and… more»
Amer Khattab
Real User
Senior Manager Advisory Services at a consultancy with 11-50 employees
Aug 07 2019

What is most valuable?

Aris Connect opens collaboration opportunities between team members within the organization where they can actually submit change requests, navigate processes, and offer comments. It opens up the potential for BPM within the organization. I didn't see such an angle of a BPM portal with any other products. So I would say that's the best selling feature.

What needs improvement?

They need to revamp a whole module. This module has been in place for 16 years. It hasn't been updated since then. It's actually a separate license on its own. It's a disaster. It needs to be more functional. It doesn't work easily. It takes too much time to just create a simple flow, in terms of the process and governance structure. If you have multiple tiers of approvals into an update of a… more»

What other advice do I have?

Don't be fooled by the potential, take it slow and step by step. It's a long journey, to be honest, to adopt a BPM engine. Involve your IT team, don't look at it from only a business design because the tool itself is meaningless unless you combine it with web method. Skew the design and make sure that the business elements that you're designing have actual merit in your back-end legacy; or that… more»
Learn what your peers think about ARIS Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
430,988 professionals have used our research since 2012.
Real User
Owner at a consultancy with 11-50 employees
Feb 06 2020

What needs improvement?

For improvement, I think BPM-vendors should make their models more flexible. One approach would be: * (a) to analyze the challenges of complex event processing in business environments subject to recurring change, * (b) to cluster observed agile adjustments into types and * (c) to extend their models to include the most common adjustment types. I think this is a very difficult issue… more»

What's my experience with pricing, setup cost, and licensing?

We've always gone for a higher level in price brackets, but actually I think if it really works and you can achieve a more uniform process and become a little bit more flexible, then I think the price is not really an issue. You need to prove that the return on investment is very high, and then the price isn't the deciding factor. It depends on who you talk to, accountants, for example, need to… more»

What other advice do I have?

It works pretty well but there are also some pieces that need adjustment, maybe it's a little too structured. So you have to learn lots of things, We'd wanted to test S2 models in the business process notation. But you need lots of experience to get into it, and ARIS has proven that it works also in complex circumstances. I might be in favor of some tools which are not really as good as I think… more»
Real User
SC Business Process Owner at a construction company with 10,001+ employees
Mar 17 2020

What is most valuable?

We had used other products before Aris Cloud and we have chosen to go for the ARIS system. We are quite happy because it's very easy to collaborate with. It's very user-friendly, intuitive for the end-users to use the tool. So we are happy… more»

What needs improvement?

The price is quite high. This is one weak point of the solution.

Which solution did I use previously and why did I switch?

We have used other tools in the past. We have used the major software for example. We were not very happy about that solution because it was quite difficult to use for our users. Then we switched to another solution but I can't remember the… more»

What other advice do I have?

I would rate Aris Cloud at a nine out of ten.

Which other solutions did I evaluate?

We compared ARIS. It's very integrated. You can reuse the different objects and processes that you create. This was one of our main requirements to have a tool that was object-oriented in order to be able to reuse what is described very… more»
Libor Černý
Real User
Process Manager at a insurance company with 5,001-10,000 employees
Sep 30 2019

What is most valuable?

The cloud version has the advantage that you can work on it from anywhere. You can add data from your emails that are in the cloud, or use your mobile devices. This tool has methods for modeling processes, which is our requirement. If you… more»

What needs improvement?

I would like to see the cost of the licenses improved. The trial version of this solution does not give you enough time to learn how to use it, so it should be extended to one year. It would be an improvement if ARIS Mashup were integrated… more»

What's my experience with pricing, setup cost, and licensing?

There is a student version of this solution that can be used for free. There is also a trial version that can be used free for thirty days.

Which solution did I use previously and why did I switch?

Prior to this solution, I used Enterprise Architect. The main difference between these two solutions is licensing. The modeling capability is similar, although with ARIS you have a clear methodology. With Enterprise Architect, you have to… more»

What other advice do I have?

From my perspective, the cloud aspect of this solution is only a way to store data. It doesn't matter if the application is in the cloud or on-premises on my computer. I think that if you use the solution on the cloud, then it takes over… more»
Badr-Chergui
Real User
Manager Enterprise Architect - Consultant at a financial services firm with 1,001-5,000 employees
Oct 10 2019

What is most valuable?

The most valuable feature is the platform because it allows me to access different devices using different operating systems, such as Microsoft or Mac. In terms of UX design, somebody who has not had experience with ARIS will be able to use it very easily. They will, however, need to have knowledge… more»

How has it helped my organization?

It's not a question if my organization should be digital or not. It really must be for several businesses to survive. With ARIS Cloud, we identified our goals, business processes and we turned them into a digital strategy.

What needs improvement?

I find that the on-premises version is more stable than the cloud version because I can use it in offline mode. It does not rely on the network or the internet. The length of time for data retention needs to be improved. I was surprised when my license was deactivated and I could not access my data… more»

What other advice do I have?

This product offers a smart, digitally-oriented solution that is needed by many large companies in the world. It allows access off-premises, helping companies to migrate to the cloud. It seems that ARIS is committed to addressing the future needs of its customers. I would rate this solution an eight… more»
Real User
Senior Manager at a transportation company with 1,001-5,000 employees
May 20 2019

What do you think of ARIS Cloud?

What is our primary use case?

Our primary use case for this solution is business mapping.

How has it helped my organization?

This solution has improved the way our organization does training.

What is most valuable?

The most valuable feature of this solution is its usability.

What needs improvement?

I would like to see more support for architectural diagrams.

How are customer service and technical support?

Our experience with technical support was good.

How was the initial setup?

The initial setup of this solution was straightforward. It was a "grin filled" implementation.

What other advice do I have?

This product works for us right now. If at some point it doesn't work then we'll end up changing it. I would rate this solution an eight out of ten.

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User Assessments By Topic About ARIS Cloud

Learn what your peers think about ARIS Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
430,988 professionals have used our research since 2012.

ARIS Cloud Questions

What is ARIS Cloud?

ARIS Cloud is a full-scale Business-Process-as-a-Service product. It powers collaborative process improvement projects around the globe.

Also known as
Process Live
ARIS Cloud customers

Essent, Vodafone Iceland, Coca-Cola, Fraport

BUYER'S GUIDE
Download our free ARIS Cloud Report and get advice and tips from experienced pros sharing their opinions.