Assyst Pros and Cons

Assyst Pros

reviewer914262
Principal Consultant at a professional training and coaching company with 1-10 employees
The workflow of the solution is very good.
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Assyst677
Managing Director at a tech services company with 501-1,000 employees
We could quickly understand what was going on and what the customer wanted to do.
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Assyst Cons

reviewer914262
Principal Consultant at a professional training and coaching company with 1-10 employees
Technical support could be improved.
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Assyst677
Managing Director at a tech services company with 501-1,000 employees
Some kind of bot assistance, some kind of artificial intelligence to help people solve the problems, would be interesting.
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Find out what your peers are saying about Axios Systems, ServiceNow, Atlassian and others in IT Service Management (ITSM). Updated: November 2019.
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