Assyst Pros and Cons

Assyst Pros

MS
CEO North America at Axios
One of our favorite features is the "Info-Zone", which provides operational intelligence in flight and in context to guide both business users and support teams to productivity.
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SR
Principal Consultant at a training & coaching company with 1-10 employees
The workflow of the solution is very good.
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AA
Managing Director at a tech services company with 501-1,000 employees
We could quickly understand what was going on and what the customer wanted to do.
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Assyst Cons

MS
CEO North America at Axios
We would like to see AI-driven CSI functions built into the tool that would allow us to quickly tie our improvement goals to metrics and activities, so Assyst will suggest the next steps to help us get closer to our goals.
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SR
Principal Consultant at a training & coaching company with 1-10 employees
Technical support could be improved.
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AA
Managing Director at a tech services company with 501-1,000 employees
Some kind of bot assistance, some kind of artificial intelligence to help people solve the problems, would be interesting.
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Learn what your peers think about Assyst. Get advice and tips from experienced pros sharing their opinions. Updated: June 2021.
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