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What is BroadSoft CC-One?

BroadSoft CC-One is a truly unified cloud contact center solution, offering omni-channel customer interactions over voice, email and chat and integrated collaboration between your agents and the back office through voice and chat. Integrated workforce optimization, outbound campaigns and predictive analytics give you everything you need for a high-performing contact center in the cloud.

Also known as
CC-One
BroadSoft CC-One customers

AON, Office Depot, American Red Cross

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