Clarity SM Benefits

Marcos L. Domingos
Support Analyst at Sonda IT
Visible integration between ITIL Processes makes service management easier by providing a broad view of the health of the organization's technology infrastructure, cost savings, and future investments. Another relevant point is the ease of customizations and integrations that are inevitable in midsize and large companies. View full review »
Consultant at a financial services firm with 501-1,000 employees
It helps when you have an incident or performing a problem change management process. You can view what all the relationships are between the CI that you are changing or using. It helps the engineers to better understand what they are facing. View full review »
Olnika Mogakane
Assistant Director at Department of Trade and Industry
Initially, CA Service Desk Manager was used by two divisions within the organization. In the past two years was rolled out to two more divisions. View full review »
Learn what your peers think about Clarity SM. Get advice and tips from experienced pros sharing their opinions. Updated: April 2020.
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