IFS Applications Overview

IFS Applications is the #1 ranked solution in our list of top Enterprise Asset Management tools. It is most often compared to SAP ERP: IFS Applications vs SAP ERP

What is IFS Applications?

IFS develops and delivers cloud enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. Within our single platform, our industry specific products are innately connected to a single data model and use embedded digital innovation so that our customers can be their best when it really matters to their customers – at the Moment of Service. The industry expertise of our people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,000 employees every day live our values of agility, trustworthiness and collaboration in how we support our 10,000+ customers. Learn more about how our enterprise software solutions can help your business today at ifs.com.

IFS Applications is also known as Assyst.

IFS Applications Buyer's Guide

Download the IFS Applications Buyer's Guide including reviews and more. Updated: July 2021

IFS Applications Customers

Carlsberg, Pukka, Aston Martin, Sky, China Airlines, Cimcorp, Mini, Pepsi.

IFS Applications Video

Pricing Advice

What users are saying about IFS Applications pricing:
  • "Ask for all-inclusive pricing, as they are pretty flexible if you ask for custom models."
  • "Pricing is an area that could be improved. They could be more competitive."

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CK
User at Whitford
Real User
Top 20Leaderboard
Realized benefits in reporting and overall communication after consolidating our sites

What is our primary use case?

The main reason for the ERP project was to bring together our fourteen sites, which had until then worked in separate silos.

Pros and Cons

  • "The main reason for the ERP project was to bring together our fourteen sites, which had until then worked in separate silos."
  • "The CRM was shaky and although this improves in Apps 10, there is room for improvement."

What other advice do I have?

Apart from the pressures of meeting 14 go-live dates, this has been a very positive experience and has led to a streamlined and effective business.
MS
CEO North America at Axios
Real User
Top 5Leaderboard
Good documentation and support, analytics, and BI charting

What is our primary use case?

We are using Assyst in a Hybrid environment with Assyst app servers running in our own virtualized servers with the database and storage in Azure Cloud, which works well. We use the system for IT Service Management across 16 ITIL v3 processes as part of a cohesive service management platform for delivering shared services for large organizations. We integrate to Azure AD, LUIS/BOT Framework for insights and Virtual Agent support, as well as NetSuite for the asset, user, and billing interfaces. Our focus is on process efficiency while ensuring a great customer experience.

Pros and Cons

  • "One of our favorite features is the "Info-Zone", which provides operational intelligence in flight and in context to guide both business users and support teams to productivity."
  • "We would like to see AI-driven CSI functions built into the tool that would allow us to quickly tie our improvement goals to metrics and activities, so Assyst will suggest the next steps to help us get closer to our goals."

What other advice do I have?

Definitely consider this offering. There are many features and options that come with it that don't require custom dev. They upgrade and are supported.
Learn what your peers think about IFS Applications. Get advice and tips from experienced pros sharing their opinions. Updated: July 2021.
523,742 professionals have used our research since 2012.
SR
Principal Consultant at a training & coaching company with 1-10 employees
Consultant
Leaderboard
Excellent service catalog, good workflow, and great scalability capabilities

What is our primary use case?

Our client primarily uses the solution for IT service management as well as business service management.

Pros and Cons

  • "The workflow of the solution is very good."
  • "Technical support could be improved."

What other advice do I have?

I'm a consultant. I have clients that use the solution. We use the on-premises deployment model. Typically, we deal with large-scale enterprises like banks. The solution is very good. My advice to people going with Assyst is that you need to make your process clear, as it is an architectural model product. Whatever you ask them to configure Axios will configure. That means you need to be clear about what process you want to configure and how the workflow should be. Then you just make sure you maintain it properly to keep it stable. I'd rate the solution eight out of ten.
VS
Presales and Solution Architect at a tech services company with 201-500 employees
Real User
Top 5Leaderboard
Versatile with good enterprise management solutions but pricing could be better

What is our primary use case?

We work in the four segments: aerospace and defense, manufacturing, EPTA (enterprise) which is contracting and sub-contracting, and enterprise management. We offer enterprise solutions in the client's workplace.

Pros and Cons

  • "The solution overall is very versatile and flexible, especially compared to other products."
  • "It would be ideal if, in the future, the product could incorporate IoT and blockchain elements. We'd like to explore more of these types of features going forward."

What other advice do I have?

We have to work with the latest version of the solution. However, there are some clients who are working on the old versions and they want to perform on the new versions. Occasionally, there is conversion onto new versions. Along with the digital transformation, clients are especially in the manufacturing sector. They want some kind of new technology to come up and add some value to them. That's a part of the journey for digital transformation. We are currently exploring the cloud, even though we mostly work with the on-premises deployment model. The solution is suitable for all sizes of…
VS
Presales and Solution Architect at a tech services company with 201-500 employees
Real User
Top 5Leaderboard
Versatile and flexible, with good enterprise management solutions, but the pricing needs to be more competitive

What is our primary use case?

We provide the implementation for our clients. IFS is an ERP, that is globally ranked number four. It's a master's in enterprise management and foodservice management. Globally, we are doing multiple projects with many of our clients, but most of these projects are coming as a transformation to digital. As a part of the digital transformation journey, we need to understand the cloud solution as well. We work in the four segments and we agree with the enterprise solution in the workplace. The following are the four segments we work with: * Aerospace & Defense * Manufacturing * Enterprise… more »

Pros and Cons

  • "Some of the strengths are Enterprise Management Solutions and the series of Management solutions which is number one in Gartner's report and has been for the last five years."
  • "There are certain digital features that need to be incorporated, such as IOP."

What other advice do I have?

Definitely, I would recommend this solution to others. The solution from IFS is one of the best solutions and I would rate it a seven out of ten.
RG
Manager at HAL
Real User
Leaderboard
Flexible and user-friendly with the capability to generate many reports

What is our primary use case?

I am using the distribution model, mainly for materials management.

Pros and Cons

  • "The product is quite flexible."
  • "The user interface can be improved. When you're clicking through the screens, there are some icons or symbols that really need updating and would be more useful and noticeable if they are aesthetically pleasing."

What other advice do I have?

My corporate office has a relationship with IFS. There is a joint venture with one of our implementation partners. We might be using an older version of the solution. I don't believe it's the latest version. I'd like other organizations to know that the solution is very friendly and easy to upgrade. You can update it right through the screen if you need to. If an organization needs a solution capable of generating lots of reports, this solution fits the bill. I would rate the solution eight out of ten.
Ahmed Shehata
IT Quality Section Head at Saudi Public Transport Company JSC
Real User
Top 5Leaderboard
Provides deep time tracking for each action taken

What is our primary use case?

We used Assyst to apply ITIL processes for more than four years: * Incident management * Service request management * Change management * Problem management * Asset management * Service level management Then we started using it to manage our shared services center for HR, finance, facilities.

What other advice do I have?

if you do not care about user interface and want a tool to apply ITIL Processes so you can use assyst