LANDesk Service Desk [EOL] Competitors and Alternatives

The top LANDesk Service Desk [EOL] competitors are
  • ServiceNow
  • HEAT Service Management
Read reviews of LANDesk Service Desk [EOL] competitors and alternatives
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ServiceNow
Troy McL
Consultant
National IT Asset Management Lead at a consultancy with 10,001+ employees
Apr 17 2018

What is most valuable?

The value of features has changed with each release. Initially I was impressed with the automation capability. Now, the look and feel is a valuable benefit for adoption. The most recent addition of SAM Premium is a game changer for many... more»

How has it helped my organization?

I like the ease of use of the ServiceNow platform. We have used ServiceNow for HR case management, IT Asset Management, IT Service Management, and custom business applications

What needs improvement?

I would like to see Advanced Intelligent Automation. I can't wait to see how ServiceNow continues to build out the automation capability with things like RPA, OCR, and even machine learning capabilities to help make giant steps forward in the... more»

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