Enables us to print tasks for planning so we can also see what's happening in the system and follow the tickets
What is our primary use case?
I am a consultant, and we have some customers with projects who use Jira. We have customers with different Jira installations because there are so many vendors. It is mostly used as a bug tracking system with tickets, issues and tags.Pros and Cons
- "The feature that I have found most valuable is that it is a quite powerful user tracking system."
- "Jira is a little bit old fashioned, it could be more user friendly."
What other advice do I have?
My advice to anyone thinking about Jira is that it would be wise to at least find out the most crucial functions that you need in the product, what features are most important, determine how the project will use Jira, and the most important thing is to have some kind of user training plan because the tool is so complex and flexible that you can use it in many, many different ways. On a scale of one to ten, I would give Jira a nine. I would give it a nine because of course it needs some improvements. For example, the usability and its speed.