Moogsoft OverviewUNIXBusinessApplication

Moogsoft is the #4 ranked solution in our list of top IT Operations Analytics tools. It is most often compared to Splunk: Moogsoft vs Splunk

What is Moogsoft?
Moogsoft AIOps sits on top of your entire production stack (including ITOM and APM) and extends across your automation, service management, log indexing and notification tools. Algorithmic Noise Reduction automatically reduces event volumes to unique alerts without relying on rules, filters or models. This enables your team to analyze all of your monitoring ecosystem events with no noise and no blind spots.
Buyer's Guide

Download the IT Infrastructure Monitoring Buyer's Guide including reviews and more. Updated: September 2021

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Moogsoft Reviews

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Shias Abdul
Co-Founder & Director at a tech services company with 1-10 employees
Real User
Top 10
Automatic correlations, easy to install, stable, scalable, and the support is good

What is our primary use case?

I work with numerous products from old management framework products such as Tivoli to the latest products. We are trying to migrate from Netcool/OMNIbus to Moogsoft for our customers.

Pros and Cons

  • "I like the prediction features."
  • "I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."

What other advice do I have?

Dreemzrock Ventures is my startup company. Basically, we deal with developing mobile applications, and one of our products is a social media platform. We have approximately 18,000 users. Dreemzrock is the place where we keep looking at new technologies and try to bring revenue from different areas, and we are also trying to enter the IT operations managed services space as well. I would rate Moogsoft an eight out of ten.
SR
Associate Director at a tech vendor with 1,001-5,000 employees
Real User
Top 20
An AI-driven tool that provides intelligent monitoring

What is our primary use case?

I think they are coming up with advanced features, but what happens is, ServiceNow is being used as an ITS solution. Some of our customers receive repetitive error messages due to a common root cause. With ServiceNow, that doesn't get classified under a single ticket. Rather it comes as multiple error messages. With Moogsoft, we do a clustering around it, and through the initial aggregation to understand this problem, it is solved. Moogsoft reduces excess noise. Hence we wanted to cluster the issues so that when the help desk or the IT administrator or the service administrator is looking at… more »

Pros and Cons

  • "Moogsoft is easily deployable and ready to use."
  • "The documentation and flexibility for generic integration could be improved."

What other advice do I have?

I would definitely recommend this solution to other interested companies. It's a very good product. When one is wanting to look for a quick solution rather than building it, Moogsoft is easily deployable and ready to use — that's how I feel. Overall, on a scale from one to ten, I would give Moogsoft a rating of seven. Integration support needs to be scaled up at a much higher pace — the integration with other tools. Also, the documentation and flexibility for generic integration could be improved.
Find out what your peers are saying about Moogsoft, BigPanda, Datadog and others in IT Infrastructure Monitoring. Updated: September 2021.
536,548 professionals have used our research since 2012.
VivekSrivastava
O&M Lead -Global Operation at a comms service provider with 1,001-5,000 employees
Real User
Top 10
Facilitates troubleshooting, easy to use with everything available on a single screen

What is our primary use case?

We primarily use Moogsoft for our customers, who are telecom operators in a different country. We use it for monitoring the alarm extension of different components. I have 17 years of experience in the telecom industry. I have had many roles including operations, installation, commissioning, and maintenance.

Pros and Cons

  • "The AI component allows you to check previous cases and diagnose problems easily."
  • "I would like to see additional reports or information on the dashboard that includes metrics about CPU usage and memory."

What other advice do I have?

I would rate this solution an eight out of ten.