New Relic APM Pros and Cons

It does everything we wanted it to do.

The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful.

The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters.

The VPN is one of the solution's most valuable features for us.

End-user Synthetics and monitoring are very good.

The most valuable feature is application monitoring.

How granular I could go down at looking at certain data, especially related to the operations, is limited.

The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop.

I would like to see the company implement the AI auto-baseline feature which Dynatrace has.

The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be.

The deployment process could be improved.

They should bring the pricing down to be more competitive.