Amazon AWS Review

Good vehicle to start a small business, it is stable, and it has an easy-to-use dashboard


What is our primary use case?

I have my own company, so I am not personally working with it. Rather, my team is working with this solution. 

What is most valuable?

My experience with AWS has been good. AWS is a good vehicle to get your business started without too much of an upfront investment.

I like the flexibility of this solution. It's quick ramp up, ramp down, being able to provide the resources at a click of a button. 

If you wanted to try a new solution or try it out for a Proof of Concept then provisioning the EC2 and the S3 buckets is very quick.

In addition to that, the sums of scaling operations.

The dashboard is very easy to use.

Its real-time support is pretty good.

What needs improvement?

I would appreciate more direct support from AWS. I have some good personal contacts with AWS and through that, I am able to get some help. But, on a professional level with a small to medium-sized enterprise that needs any direct support from AWS, it is not supported. It is typically a part of the business model. They encourage you to go through one of their Implementation partners.

For how long have I used the solution?

I have been using Amazon AWS for two and a half years.

What do I think about the stability of the solution?

The overall stability of the product is good.

How are customer service and technical support?

We have not used the technical support from AWS, because we are a company without a partnership. We contact their implementation partners for support. We also work closely with our client's implementation partners who have been fairly helpful. They have been able to deliver.

The technical support from AWS has not been very forthcoming. It is very difficult to get.

Which solution did I use previously and why did I switch?

We also use Lambda functions, such as trolling, multi-threaded, and compute as a service model. That is very interesting. 

We liked it very much, and we use it for some of our clients.

What's my experience with pricing, setup cost, and licensing?

Pricing is reasonable, but as your usage goes up, AWS has a provision for businesses, and there's an option of locking it for three years. 

I think that they also give discounts. Although, as your scale of operation goes up, I think the price probably becomes too high.

As a startup business, it's very well priced, but if a number of transactions go up, clients have voiced that they are in a situation and feel a type of pressure and desire to move out of AWS.

They feel this way only once the scale of operation goes beyond a critical mass or critical threshold. It becomes a completely managed service beyond a point, and then it no longer remains cost-effective. Our usage goes up as well as the monthly recurring costs.

So the price is something they should definitely look at. They should look at some kind of cost or price optimization, as the scale grows up large, the more the economies of scale keep in. They should try to become more competitive.

What other advice do I have?

Overall, I am very happy in the technicality area.

I would rate Amazon AWS a nine out of ten.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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