AppDynamics Review

I chose AppDynamics for the Application Flow Map, Dashboards, Transaction Scorecards & Other Vaulable Features

What is most valuable?

Application Flow Map, Operational Dashboards, Transaction Scorecards, Exception details (stacktrace, sql queries, etc), it provides all the information required to engage the issue, Metric browser, Information Points, Correlation Analysis.

How has it helped my organization?

We can evaluate the performance of an application by doing a few clicks and find bottlenecks very easily. Automatic alerts on resource exhaustion for DB connection pools, HTTP app thread pools, discovering unexpected performance difference between identical applications instances. We have become more proactive rather than reactive.

What needs improvement?

Charting is cumbersome; inability to do decimal fraction arithmetic in expressions (for alerts), so everything has to be done in % rather than as natural fractions. Can’t get response time by host for an given host group without laboriously setting it up in the chart widget.

For how long have I used the solution?

For seven months. We started with the controller hosted at AppDynamics servers, then we put the controller in an in-house virtualized environment and finally in a physical server in-house.

What was my experience with deployment of the solution?

I didn't encounter any issues with deployment, stability or scalability.

How are customer service and technical support?

Customer Service:

It’s good, they have really fast response times.

Technical Support:

Excellent in terms of commitment, response times and technical knowledge.

Which solution did I use previously and why did I switch?

We haven't used any other solutions in past, this is the first APM solution we use for our Java based applications.

How was the initial setup?

It was pretty much straightforward, we didn’t face any big problems when setting up AppDynamics.

What about the implementation team?

We implemented through an In-house team.

Which other solutions did I evaluate?

Yes, I evaluated OPNET as well.

What other advice do I have?

Scale the product properly within your system’s architecture to get better results in order to analyze your app's performance properly.

**Disclosure: IT Central Station contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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ITCS user

author avatarit_user2652 (Project Manager at a non-tech company with 10,001+ employees)
Top 20PopularVendor

What are the products you have evaluated before using AppDynamics? What challenges did you face in in-house implementation?

author avatarAnton Kasimov

Hi Jose

Could you tell, what application you're monitoring (Java, .NET, etc) and how many nodes do you have? (if it's Java, it's JVMs)