AppDynamics Review

Setup is independent from the details of the application landscape.

What is most valuable?

The fast setup of AppDynamics independent from the details of the application landscape is valuable.

How has it helped my organization?

We mainly use AppDynamics in our test lab to monitor the application undergoing testing together with its surrounding systems. The possibility to quickly drill down into problematic requests in combination with the drill down into all kinds of different monitoring data greatly reduced the time to analyze problems which we uncover during our load tests.

What needs improvement?

The graphical display of the monitoring data is very simple and unscientific. Histograms should be plotted as histograms. An easy export of the data of a graph in CSV or Excel format would be helpful for the creation of individual reports.

The advantage of a histogram plot is that you see the measuring intervals (bins) and are not mislead

to believe in a linear increase or decrease, where there was none. As for the export to .csv-files. It is very often necessary to prepare reports for customers or management. For those people the data need to be prepared individually with different kind of plots to emphasize the important point. Therefore a .csv-Export is very helpful.

For how long have I used the solution?

We have been using this solution for four years.

What do I think about the stability of the solution?

AppDynamics was very stable. It needed maintenance about 1-2 times a year.

What do I think about the scalability of the solution?

We did not encounter scalability issues, but our test laboratory does not host a large scale application landscape.

How are customer service and technical support?

We got our questions answered in a timely manner.

Which solution did I use previously and why did I switch?

At the time of our decision about which product to use, we tried several of the ‘main’ products and settled on AppDynamics.

How was the initial setup?

The initial setup was straightforward. The most difficult part was the procedure until we had the correct license installed.

What's my experience with pricing, setup cost, and licensing?

If you go in this field, consider that you will build a long-term solution, which will include a large part of your infrastructure. The tool is then very helpful, but you have to plan the long-term cost in your budget.

What other advice do I have?

The simplicity of usage implies that you need not get a decent course on how to use this product. But if you go to a course, you can learn different approaches and you can get into contact with people to whom you might ask questions at a later time.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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