AppDynamics Review

We can go into multiple tiers and monitor the transactions from the end-user point of view.

What is most valuable?

The business transaction tier of management is the most valuable feature; the fact that we can go into multiple tiers and monitor the transactions from the end-user point of view. That's very important to what we're doing.

How has it helped my organization?

It brings everything to the forefront. It helps the application staff plus the executive staff understand what's going on with the end-user performance because, obviously, that's one of the most important issues today.

What needs improvement?

I’d like to see something more towards a merger between the dev and the production. This is where big data comes in; the portion that's in there, moving things from installation and dev, moving them, managing them and transitioning between dev to production for new applications.

What do I think about the stability of the solution?

I haven't seen any problems with stability with any of the AppDynamics products that we're utilizing.

What do I think about the scalability of the solution?

Right now, it's scaled for what we have to do in terms of what we have to add. I think we've already allowed it, in the planning, for adequate scaling. Obviously, you have to put these guys on, various agents, but we've allowed for that.

How are customer service and technical support?

The professional services that we actually use, we did need their assistance in standing up this product. They were very helpful. They're still behind us even after they left the facility. They check in and log in to make sure that we're on track with what we need to do. Any problems that we did face, they addressed.

Which solution did I use previously and why did I switch?

We were previously using something else and that company didn't stay current with the times.

Which other solutions did I evaluate?

Before choosing this product, we did evaluate other options.

What other advice do I have?

Take a test drive of the demo.

I’ve given it a high rating because of the initial dashboards that are being built and the way that they can be built. I haven't seen anything like that. Especially with the flow management that's literally there in real time.

For right now, we are not using any other AppDynamics products. We are only using AppDynamics APM, but the new one they introduced at a recent conference, Business iQ, that seems very appealing too.

**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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author avatarLea Goldberger
Top 20Consultant

What was the product that didn't meet your needs, and why? Can you share what other options you consider and why you didn't choose them?