AppDynamics Review

We can dive deeply into the product to see what is happening by troubleshooting, debugging, and monitoring


What is our primary use case?

Monitoring log and statistics using graphs to see how we are monitoring our network traffic, and whether systems are healthy or not.

How has it helped my organization?

In real-time, when we have our peak seasons, we can determine if customers are experiencing something that they are not supposed to, such as customer impact on a service being down or not.

What is most valuable?

The most valuable feature is having our services being available and healthy. We can determine whether or not, at a given point in time, something is wrong. Then, we can dive deeply into the product to see what is happening by troubleshooting, debugging, and monitoring.

What needs improvement?

Sometimes, it is hard to navigate through and find if something is wrong or figure out where an error stemmed from. I would like AppDynamics to be easier to navigate in.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

I have not seen any issues with stability.

What do I think about the scalability of the solution?

I usually don't see any issues with scalability, and we have pretty large servers.

Our environment is huge. Within a season, we have hundreds of thousands of current users.

How is customer service and technical support?

I haven't used technical support.

How was the initial setup?

The integration and configuration of the product in our AWS environment was easy. AWS made it easy.

Which other solutions did I evaluate?

I was not involved in the decision-making process.

I would still use AppDynamics now, because I haven't seen another player on the market give us exactly what we want that AppDynamics can't. There are a lot of companies who are doing the exact same thing and trying to put their own spin on it, but there is no reason for me to pick another competitor.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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