Automation Anywhere (AA) Review

We have been able to reduce our number of FTEs by using this solution


What is our primary use case?

The primary use case is from a compliance and regulatory standpoint.

How has it helped my organization?

We have been able to reduce our number of FTEs.

What is most valuable?

The ease of use is its most valuable feature.

What needs improvement?

While the ease of use for non-tech users is good, it could be improved.

I would like to see extensive OCR capabilities in the next release. That is a must.

They need to make the solution more robust.

What do I think about the stability of the solution?

The solution has been pretty stable.

What do I think about the scalability of the solution?

It is pretty scalable, but it does depend on how you develop the bot.

How are customer service and technical support?

The technical support is very good.

How was the initial setup?

The initial setup is a little complex. For a person with a technical background, it is doable.

What was our ROI?

We have received 70 percent optimization using this solution.

What other advice do I have?

I would recommend this solution. 

Look at the solution's capabilities and compare it to what your automation needs are.

It is leading the market from the automation standpoint.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
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