Automation Anywhere (AA) Review

Easy to implement and easy to use, but it needs better support for Excel

What is our primary use case?

We use this solution primarily for financial use cases.

We have a bot that monitors quotes and budgets for products that are in their lifecycle or have expired. All of the concerns for finance are automated.

How has it helped my organization?

In the finance department, this solution has saved us a lot of money. Employees that were working on manual tasks are now doing things that are more productive.

What is most valuable?

This solution is easy to use and understand, even for a non-technical person.

What needs improvement?

Better support for Excel is needed because there are a lot of limitations and we are having issues with it. We do a lot of Excel work, and if we could use it as a database then it would help a lot.

What do I think about the stability of the solution?

We have had some issues in terms of stability. It is related to certain commands and VMware, and depending on the machine that we are logging into, the bot fails. 

What do I think about the scalability of the solution?

This is a scalable solution. We initially implemented small projects and then expanded them to a bigger level.

How are customer service and technical support?

The support for this solution is quite good.

How was the initial setup?

The initial setup of this solution was straightforward.

What other advice do I have?

This solution has some drawbacks, but it is easy to implement and easy to use.

I would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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