Dynatrace Review

Has enabled us to integrate APM within the Agile CI and accompanying unit test frameworks within that CI process.


What is most valuable?

The test automation feature.

How has it helped my organization?

The test automation feature has enabled APM to “shift as far left” as possible and has enabled us to integrate it within the Agile CI and accompanying unit test frameworks within that CI process.

What needs improvement?

The UI.

For how long have I used the solution?

I've been using it for two years.

What was my experience with deployment of the solution?

We had minimal issues, but this was more to do with internal issues than the tool/vendor.

What do I think about the stability of the solution?

We had minimal issues, but this was more to do with internal issues than the tool/vendor.

What do I think about the scalability of the solution?

Initially, we had issues scaling it to the enterprise level on a large, complex environment.

How are customer service and technical support?

Customer Service:

It's excellent.

Technical Support:

It's excellent.

Which solution did I use previously and why did I switch?

We used a previous tool which was minimally used by developers, as it was not as deep of a monitoring tool and lacked sufficient support.

How was the initial setup?

I was not directly involved but the complexity was more to do with our own environment than the vendor/tool, and the amount, and placement, of servers needed to support the Dynatrace components.

What about the implementation team?

We used a mixed team. The vendor team was very technical and available and we learned a lot from them assisting us.

What's my experience with pricing, setup cost, and licensing?

Assure enough and proper training and have a guardian, a single point contact from Dynatrace assigned for your organization to provide timely support/service.

Which other solutions did I evaluate?

We also considered:

  • New Relic
  • Lucierna
  • AppDynamics
**Disclosure: I am a real user, and this review is based on my own experience and opinions.
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3 Comments

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Top 5LeaderboardReal User

My team is focused on Production instances, and Dynatrace APM is fanastic in that space. Another team uses it in Dev & Test, but I don't know if they have taken advantage of Test Automation features yet. Pretty cool stuff here.

author avatar
Vendor

Yeah. We actually brought it in primarily for Production monitoring/tracing but my particular focus and interest is using it as early as possible given my role and continual mantra of preventing before resolving in Prod. :)

author avatar
Top 5LeaderboardReal User

Our company's Shift Left is just shy of hitting critical mass in adopting Agile practices and all the goodies (like Dynatrace) that make life easier in a DevOps world. I will need to crack a white-paper or two (or 10), but this community post pretty much sold me on the potential benefit.
https://community.dynatrace.com/community/display/DOCDT60/Test+Automation